Maintenance Team Lead

Kelley Williamson Company•Rockford, IL

1d•$21 - $22

About The Position

The Maintenance Lead plays a key role in our Facilities Maintenance Team, serving as the front-line leader of the Building & Grounds field Maintenance Team. This role will play a supporting role in the reliability, safety, and overall operational readiness of our stores, car washes, and corporate facilities. This position oversees daily maintenance activities, coordinates repairs, and ensures all equipment, building, and grounds remain in optimal condition. The Maintenance Lead acts as a working Lead, supporting the direction of the team while also completing assigned tasks.

Requirements

Must be at least 21 years of age.
3+ years of experience of maintenance, facilities, trades, or related experience
Experience performing basic electrical, plumbing, mechanical, or general repair tasks
Ability to read and follow work orders, manuals, and technical instructions
Strong troubleshooting skills with a proactive, solution-oriented approach
Valid driver’s license with an acceptable driving record
Ability to lift 50 lbs frequently, work in various weather conditions, and perform physical tasks
Willingness to work flexible hours, travel between store locations, and participate in an on-call rotation

Nice To Haves

Previous experience in convenience stores, fuel systems, car wash equipment, or commercial facilities
Prior leadership, lead tech, or coordinator experience
Certifications in HVAC, electrical, plumbing, or related trades (not required but a plus)

Responsibilities

Lead & Support the Maintenance Team
Assist with coordinating daily work assignments for Maintenance staff
Provide on-site guidance, troubleshooting support, and training as needed
Serve as a resource to resolve maintenance issues efficiently and accurately
Ensure timely communication between the field, vendors, and leadership
Oversee Facility & Equipment Maintenance
Perform preventive maintenance and repair work on store, fuel, and car wash equipment
Respond to maintenance requests promptly, ensuring minimal downtime
Partner with vendors for specialized work and verify completion of service
Monitor facility conditions and escalate concerns appropriately
Support Operational Uptime
Prioritize maintenance requests based on safety, urgency, and operational impact
Document repairs, work orders, parts used, and time spent
Assist with coordinating after-hours emergency maintenance when needed
Ensure all equipment is functioning within compliance and safety standards
Uphold Safety & Compliance
Follow all safety procedures and enforce safe work practices
Maintain compliance with operational, environmental, and regulatory requirements
Identify potential hazards and take corrective action immediately
Ensure proper handling of tools, chemicals, and equipment
Maintain Professional Standards
Represent the Facilities team with professionalism when interacting with store teams
Maintain a clean, organized work environment, including company vehicles and shops
Support a culture of teamwork, reliability, and accountability