Maintenance Support Technician, Road Transport US

DSV • Phoenix, AZ

1d • $27 - $30 • Onsite

About The Position

At DSV Road Transport , the Maintenance Support Technician provides on-site, mobile maintenance and technical support across assigned regions to ensure safe, compliant, and efficient fleet operations. This role combines in-depth Class 8 diesel and trailer repair knowledge with exceptional communication and customer service skills. The Technician serves as a liaison between drivers, vendors, and internal departments while performing light repairs, coordinating service needs, and ensuring all maintenance activities meet DSV standards.

Requirements

• High School Diploma or GED
• Class 8 truck and trailer mechanical experience or working knowledge required.
• Valid Class A Commercial Driver’s License (CDL-A) required
• Must have and maintain a valid in-state driver’s license with an acceptable driving record.
• Ability to troubleshoot issues and perform light repairs safely and effectively.
• 2+ years of diesel, tractor/trailer, or fleet maintenance experience.
• Ability to learn and utilize maintenance management and service database systems.
• Basic understanding of DOT regulations and FMCSA compliance standards.
• Strong verbal and written communication skills.
• Ability to work independently in the field while maintaining alignment with internal teams.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Demonstrated ability to build rapport with drivers, vendors, and operational teams.
• Team-oriented mindset with the ability to function within a group dynamic.
• Must be comfortable working outdoors and in various field environments.
• Ability to travel frequently (regional and occasional national travel).
• Ability to lift/move up to 50 lbs and perform physical tasks such as kneeling, crouching, climbing, and reaching.
• Company-provided tools are supplied; basic hand tool familiarity beneficial.
• Business fluent in English

Nice To Haves

• Preferably good command of local language
• Bi-lingual a plus
• Proficient in Microsoft Office Software (Outlook, Excel, Word, PowerPoint, and others)
• Experience with ELDs

Responsibilities

• Perform light repair and maintenance work on Class 8 tractors and trailers, including but not limited to: lights, mudflaps, hoses, minor mechanical adjustments, and DOT inspections.
• Respond to field service needs and driver breakdowns within assigned region, ensuring timely and safe resolution.
• Conduct equipment condition assessments and determine appropriate repair paths (mobile repair vs. shop/vendor).
• Initiate service and repair work by diagnosing issues, developing repair estimates, verifying warranty/service coverage, and writing repair orders (ROs).
• Maintain company-provided tools, truck, and equipment in clean, safe operating condition.
• Serve as a mobile communicator and liaison between drivers, maintenance vendors, dispatch, and internal departments.
• Ensure driver concerns, equipment issues, and safety needs are accurately captured and communicated to vendors and internal stakeholders.
• Follow up with repair shops and vendors to verify recommended services are completed correctly and documented.
• Maintain strong, professional relationships with external repair partners to ensure timely and cost-effective service delivery.
• Record accurate, detailed, and complete repair orders and service documentation.
• Enter ROs and maintenance data into required systems (e.g., service databases, internal tracking tools).
• Assist with manufacturer warranty processing when applicable.
• Support parts procurement as needed, including sourcing, ordering, and tracking materials.
• Prepare, coordinate, and maintain licensing, permitting, and compliance documentation for assigned equipment.
• Ensure timely submission of invoices and repair documentation to Accounts Payable.
• Perform other duties and projects as assigned to support fleet safety, uptime, and operational needs.

Benefits

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees