Maintenance Support Tech II-IV - Hillsboro (Waco District)

Texas Department of Transportation•Hillsboro, TX

About The Position

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence. Essential Duties: Maintenance Support Tech II Assists with data entry for construction record-keeping Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status. Maintains materials inventory Monitors equipment mileage and service records. Researches and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports. Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed. Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities Processes receipts and invoices for payment Performs other job responsibilities as assigned Maintenance Support Tech III (in addition to the above): Inputs and maintains daily production reports and compiles monthly reports for manager. Logs, files, and cross-references correspondence; and verifies documents/records Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment Maintenance Support Tech IV (in addition to the above: Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers to appropriate source for problems or questions; processes special applications and reports Trains other clerical or technical staff

Requirements

High School Grad or Equivalent in general education.
Maintenance Support Tech II: 1 year of experience in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications
Maintenance Support Tech III: 3 years of experience in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications
Maintenance Support Tech IV: 4 years of experience in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by full time or prorated part time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications
Valid driver’s license. This position requires driving a state vehicle.
Considerable knowledge of Office management practices and procedures
Applicable computer systems and applications
Inventory/stock control procedures
Purchasing methods and procedures
Proficient skill in Maintaining effective working relationships with others
Dealing courteously and effectively with the public
Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management
Preparing and maintaining confidential and sensitive records, files, and reports
Using computers, applicable programs, applications, and systems
Maintaining a safe and effective working relationship with others
Ability to Follow verbal and written instructions
Considerable knowledge of Roadway maintenance concepts, methods and procedures
Expert skill in Coordinating labor, materials, and equipment
Prioritizing and organizing work assignments
Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments
Expert skill in Composing correspondence and technical documents
Preparing technical/statistical reports
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision

Responsibilities

Assists with data entry for construction record-keeping
Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
Maintains materials inventory
Monitors equipment mileage and service records.
Researches and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports.
Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant
Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities
Processes receipts and invoices for payment
Performs other job responsibilities as assigned
Inputs and maintains daily production reports and compiles monthly reports for manager.
Logs, files, and cross-references correspondence; and verifies documents/records
Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment
Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications
Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers to appropriate source for problems or questions; processes special applications and reports
Trains other clerical or technical staff