Maintenance Support Tech I/II- Tahoka

Texas Department of Transportation•Tahoka, TX

11h

About The Position

Performs administrative support-related work in a maintenance office or district headquarters. Work requires contact with private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor. Essential Duties: Maintenance Support Tech I: Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant. Assists district personnel with annual inventory of supplies, stockpiles and minor equipment. Assists in preparing monthly and final maintenance contract estimates. Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed. Coordinates with District Warehouse personnel on surplus property sales of miscellaneous items. Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity. Maintains equipment service records. Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities. Monitors and assists with data entry for maintenance contract record keeping. Monitors the use of equipment and transfers. Prepares statistical reports and verifies for accuracy and completeness. Prepares and distributes correspondence. Processes change orders, supplemental agreements, and extra work orders. Receives, sorts, opens, evaluates content and distributes mail. Reviews and processes records of completed maintenance projects. Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts. Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements. Processes receipts and invoices for payment. Performs other job responsibilities as assigned. Maintenance Support Tech II include all the above and: Assists with data entry for construction record-keeping. Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications. Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status. Maintains materials inventory. Monitors equipment mileage and service records. Research and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports. Maintains radio contact with field units; responds to assists with emergency situations as required Performs other job responsibilities as assigned.

Requirements

High School Grad or Equivalent in general education.
MST I: None
MST II: 1 YEAR in administrative or clerical support, customer service, or related experience.
Experience can be satisfied by fulltime or prorated parttime equivalent.)
Valid driver’s license.
This position requires driving a state vehicle.
Some knowledge of: Office management practices and procedures, Automated record-keeping methods, Applicable computer systems and applications, Roadway maintenance concepts, methods and procedures, Inventory/stock control procedures
Some skill in: Maintaining effective working relationships with others, Dealing courteously and effectively with the public, Coordinating labor, materials, and equipment, Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management, Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency, Preparing and maintaining confidential and sensitive records, files, and reports, Preparing technical/statistical reports, Using computers, applicable programs, applications, and systems, Maintaining a safe and effective working relationship with others
Ability to: Follow verbal and written instructions
Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision
Protects sensitive and confidential information
Considerable knowledge of: Office management practices and procedures, Automated record-keeping methods, Applicable computer systems and applications, Roadway maintenance concepts, methods and procedures, Inventory/stock control procedures, Applicable industry safety standards, guidelines, and specification codes, Purchasing methods and procedures
Proficient skill in: Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area, Maintaining effective working relationships with others, Dealing courteously and effectively with the public, Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management, Preparing correspondence/documents using correct spelling, grammar and punctuation; proofreading and reviewing documents for clarity and consistency, Composing correspondence and technical documents, Prioritizing and organizing work assignments, Maintaining a safe and effective working relationship with others
Maintains composure when handling problems, stressful situations, continuous change, or unexpected developments

Responsibilities

Answers the telephone, evaluates requests, answers questions, routes messages, and/or serves as receptionist or front desk assistant.
Assists district personnel with annual inventory of supplies, stockpiles and minor equipment.
Assists in preparing monthly and final maintenance contract estimates.
Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
Coordinates with District Warehouse personnel on surplus property sales of miscellaneous items.
Edits correspondence, reports, forms, and documents for proper format, spelling, grammar, punctuation, typographical errors, syntax, style, sentence structure, content, and clarity.
Maintains equipment service records.
Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
Monitors and assists with data entry for maintenance contract record keeping.
Monitors the use of equipment and transfers.
Prepares statistical reports and verifies for accuracy and completeness.
Prepares and distributes correspondence.
Processes change orders, supplemental agreements, and extra work orders.
Receives, sorts, opens, evaluates content and distributes mail.
Reviews and processes records of completed maintenance projects.
Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
Maintains calendars for department personnel to include scheduling meetings, coordinating and making appointments, and travel arrangements.
Processes receipts and invoices for payment.
Assists with data entry for construction record-keeping.
Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
Maintains materials inventory.
Monitors equipment mileage and service records.
Research and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports.
Maintains radio contact with field units; responds to assists with emergency situations as required
Performs other job responsibilities as assigned.