About the position
We are actively looking for a Maintenance Supervisor that has the ability to multi-task in a fast-paced environment, has strong customer service ethics, exemplary communication skills and manages staff for optimum performance. Are you ready to lead a maintenance team that loves to work hard and have fun?! Your role as part of our Paragon family includes tracking progress and preparing apartment units for occupancy, effectively handling maintenance service requests to the highest level of quality standards, ensuring the physical integrity and curb appeal of the communities we serve, and managing maintenance work orders and staff expectations.
Responsibilities
- Track progress and prepare apartment units for occupancy
- Effectively handle maintenance service requests to the highest level of quality standards
- Ensure the physical integrity and curb appeal of the communities we serve; reporting any potential liabilities or proposed property improvements
- Schedule and coordinate preventative maintenance inspections; maintain thorough and accurate logs
- Ensure maintenance work orders are prioritized and assigned to technicians while managing completion time and ensuring expectations/standards
- Schedule vendors and inspect quality of work
- Monitor and/or control maintenance inventory and supplies; place supply orders and manage purchases to budget
- Contract administration to include: determining scope of project, obtaining/evaluating competitive bids and confirm work met contract expectations
- Perform move out inspections of vacant homes/units, determine property damages
- Communicate job expectations, set goals, coach, counsel and discipline staff, enforce company policy and procedures
Requirements
- 4+ years of general maintenance experience and at least 2+ year(s) in a multi-family, industrial or institutional work order environment
- 1+ years supervisory experience
- High school diploma or equivalent, college-level/trade school (strongly preferred)
- Valid driver’s license recommended
- Must have reliable transportation
- Ability to read blueprints and diagrams
- Familiarity with Company policies and procedures
- Computer proficiency, including MS Office: Word, Excel, and Outlook
- Superior knowledge of Fair Housing regulations
- Basic hand tools
- EPA, CPO certification required
- HVAC, electrical, plumbing, appliance, pool, rough carpentry, drywall hands-on experience required
- Excellent verbal and written communication skills
- Ability to handle multiple tasks in a fast-paced environment and adapt to changing assignments and priorities
- Basic math skills
- Exceptional customer service skills
- Reliable and dependable attendance at the work site
Nice-to-haves
- YARDI experience (preferred)
- Ability to troubleshoot and repair HVAC equipment, plumbing systems, electrical systems, all major appliances, pool and spa equipment and other community systems (preferred)
Benefits
- Affordable medical, dental and optical insurance with a minimal waiting period for enrollment
- Company paid life and disability insurance
- Guaranteed Full-Time 40 hour per week schedule
- Paid time off, 9 paid holidays and paid volunteer hours
- 401(k) program with an employer contribution
- Maintenance after-hours on call bonus program
- Quarterly property performance bonus program
- Tool kit (after completion of new hire training)
- Training and certification program with numerous opportunities for advancement
- Uniforms provided
- Employee Recognition Program
- Rent Discount
