Maintenance Supervisor

The Management Group LLC•Duluth, GA

125d

About The Position

Maintenance Supervisor shall support the Maintenance Technician to maintain the community in a first-class condition. Responsible for selection, orientation, and training of all maintenance personnel. Schedule, prioritize, and complete maintenance work orders as necessary. Respond to and immediately coordinate plans of corrective action to rectify all maintenance related emergencies. Provide direct and consistent communication to the Property Manager. Personally follow up with residents after successful completion of work orders. Keep all personnel aware of current safety regulations by holding regular safety meetings. Enforce trash standards on the property. Monitor the status of warranty dates and times for buildings, appliances, and equipment and to coordinate inspections prior to expiration of any warranty period. Record scheduled maintenance on all equipment based on the manufacturer’s recommendations and operations manuals. Monitor, safeguard, and keep accurate inventory of tools and equipment, including serial # recording and inventory. Regular inspects grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment. Conduct morning and afternoon meetings with the Property Manger to review maintenance issues and make-ready status. Train and supervise all maintenance personnel. Use Purchase Order system to ensure the maintenance department is within budget. Inspect common areas daily, before 9 am. Office, pool, fitness center, laundry, parking lots, dumpsters, models, etc. Walk all move-outs to determine the necessary repairs and access SODA charges. Check key log daily making sure all keys are accounted for. Perform an audit as the last assignment of the day. Check irrigation system on a quarterly basis. Maintain all storage and maintenance shops according to company standards. Get maintenance requests report daily and schedule turns according to the Wesley turnkey system. Enforce uniform standard and name tags, and enforce safety regulations. Enforce 24-hour response policy by responding to and coordinating plans of corrective action to rectify all maintenance related emergencies and notify to the Property Manager. Establish a pool maintenance schedule during the season and ensure coverage on weekends or in supervisor’s absence. Enforce overtime policy to ensure no overtime during the week, if possible. Communicate overtime daily with manager. Inspect all gated entrances and security service equipment to ensure that they are operable at all times and maintain in proper working order. Walk property for car check and notify Property Manager of any unauthorized cars on property. Perform all required inspections on the Preventative Service Schedule. Perform landscape inspection, with Property Manager and Landscape Foreman. Walk the property with Property Manager and review the monthly inspection checklist. Check for liability issues even if they are not on checklist. Be up-to-date on ADA policies. Review make-ready condition with Quality Turn on an ongoing basis. Record scheduled maintenance on all equipment based on the manufacturer’s recommendations and operation manuals. Monitor and keep accurate inventory of tools and equipment. Set goals to help motivate personnel and track their performance. Perform all of the above and any other duties deemed necessary by your Supervisor. Some weekends, early evenings, and on-call shifts may may be required.

Requirements

Universal HVAC Certification required
Meet ALL Maintenance Technician qualifications
Drug test and background check required
Reliable transportation and a valid driver's license required

Nice To Haves

College or Technical school training preferred
At least 3 years previous property management experience
Effective communication and customer service skills
Ability to interact with others in a team setting

Responsibilities

Maintain the community in a first-class condition.
Responsible for selection, orientation, and training of all maintenance personnel.
Schedule, prioritize, and complete maintenance work orders as necessary.
Respond to and immediately coordinate plans of corrective action to rectify all maintenance related emergencies.
Provide direct and consistent communication to the Property Manager.
Personally follow up with residents after successful completion of work orders.
Keep all personnel aware of current safety regulations by holding regular safety meetings.
Enforce trash standards on the property.
Monitor the status of warranty dates and times for buildings, appliances, and equipment and to coordinate inspections prior to expiration of any warranty period.
Record scheduled maintenance on all equipment based on the manufacturer’s recommendations and operations manuals.
Monitor, safeguard, and keep accurate inventory of tools and equipment, including serial # recording and inventory.
Regular inspects grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment.
Conduct morning and afternoon meetings with the Property Manger to review maintenance issues and make-ready status.
Train and supervise all maintenance personnel.
Use Purchase Order system to ensure the maintenance department is within budget.
Inspect common areas daily, before 9 am. Office, pool, fitness center, laundry, parking lots, dumpsters, models, etc.
Walk all move-outs to determine the necessary repairs and access SODA charges.
Check key log daily making sure all keys are accounted for. Perform an audit as the last assignment of the day.
Check irrigation system on a quarterly basis.
Maintain all storage and maintenance shops according to company standards.
Get maintenance requests report daily and schedule turns according to the Wesley turnkey system.
Enforce uniform standard and name tags, and enforce safety regulations.
Enforce 24-hour response policy by responding to and coordinating plans of corrective action to rectify all maintenance related emergencies and notify to the Property Manager.
Establish a pool maintenance schedule during the season and ensure coverage on weekends or in supervisor’s absence.
Enforce overtime policy to ensure no overtime during the week, if possible. Communicate overtime daily with manager.
Inspect all gated entrances and security service equipment to ensure that they are operable at all times and maintain in proper working order.
Walk property for car check and notify Property Manager of any unauthorized cars on property.
Perform all required inspections on the Preventative Service Schedule.
Perform landscape inspection, with Property Manager and Landscape Foreman.
Walk the property with Property Manager and review the monthly inspection checklist. Check for liability issues even if they are not on checklist.
Be up-to-date on ADA policies.
Review make-ready condition with Quality Turn on an ongoing basis.
Record scheduled maintenance on all equipment based on the manufacturer’s recommendations and operation manuals.
Monitor and keep accurate inventory of tools and equipment.
Set goals to help motivate personnel and track their performance.
Perform all of the above and any other duties deemed necessary by your Supervisor.