Maintenance Supervisor - Lago Vista

Mills Properties•Saint Charles, MO

10d•$28 - $36

About The Position

We are seeking an experienced Maintenance Supervisor to lead the maintenance team and ensure our property is safe, welcoming, and well-maintained. In this role, you will oversee all maintenance operations, including appearance, safety, preventative maintenance, repairs, and the make-ready process. You will play a key role in creating a positive resident experience by keeping the property in top condition and leading your team to respond efficiently and effectively to all maintenance needs. Pay: Based on experience and property size - Range $28-36/hr

Requirements

High school diploma or GED; trade school degree preferred
Minimum five years’ maintenance experience, including tile, carpentry, plumbing, electrical, and HVAC repair
Previous supervisory experience preferred
EPA Certification Type I and II, or Universal, and CPO certification required
Demonstrated leadership and coaching skills, with the ability to mentor and develop others
Proven ability to maintain composure and solve problems with keen insight when faced with obstacles
Ability to work a varied schedule, including weekends, holidays, and on-call shifts
Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
Valid driver’s license required
Adept at building relationships and working in a team environment, with a proven track record of sharing ideas, providing encouragement, building on others’ ideas, giving due appreciation, and bringing out the best in others

Nice To Haves

CAMT certification preferred, but not required

Responsibilities

Effectively direct and oversee all aspects of the property’s maintenance function
Monitor, prioritize, and complete service requests and maintenance activities, ensuring issues are handled to the satisfaction of residents
Monitor the daily workload of the maintenance team, assisting as needed to ensure tasks are completed timely and effectively
Coordinate, schedule, and complete preventative maintenance on the property, buildings, units, appliances, and equipment
Manage the make-ready process by ensuring all repairs, replacements, and clean-up tasks are completed
Communicate daily with the property office, reporting on the progress of service requests and make-readies
Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures
Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
Maintain an adequate and organized inventory of materials and supplies
Oversee and maintain the maintenance budget, ensuring cost-effective operations, while meeting property needs
Exhibit “servant-first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality, and exceed resident expectations
Review staff performance regularly, communicate expectations, and hold team members accountable through training, mentoring, and performance management
Monitor pool operation daily and maintain the appropriate health department standards
Maintain curb appeal by assisting with groundskeeping and picking up litter
Assist with housekeeping, inspections, and other tasks assigned by the Property Manager
Maintain positive communication with residents and provide excellent service through courteous and timely responses to resident needs and concerns
Perform call-back emergency service as required
Maintain organization and cleanliness of work areas and maintenance shops
Abide by Mills policies and procedures and all laws pertaining to Fair Housing, the Americans with Disabilities Act, etc
Embrace Mills Core Values and apply them to all areas of responsibility