Maintenance Supervisor

ZRS Management • Saint Augustine, FL

19h • Onsite

About The Position

The Maintenance Supervisor position at ZRS MANAGEMENT is crucial for resident retention by providing skilled, efficient, and professional service. This role reports directly to the Property Manager and is responsible for the overall maintenance of the property. Key aspects include prompt service calls, on-call service, scheduling apartment turns, performing various repairs (electrical, plumbing, carpentry, masonry), maintaining common areas, pools/Jacuzzis, and maintenance shops. The supervisor also trains other maintenance employees, assists in vendor selection, maintains accurate property records, establishes a Preventive Maintenance Program, conducts weekly light inspections, and inspects/approves contractor work. Additionally, the role involves ensuring proper insurance for contractors, enhancing property aesthetics, assisting with the maintenance budget, supporting other ZRS properties, walking move-outs with the Property Manager to assess repair costs and turn times, videotaping damaged units, daily review of service request reports, maintaining logbooks, ensuring EPA compliance, and adhering to Fair Housing requirements. The supervisor is also responsible for ordering maintenance supplies and implementing the Area Assignment Program. ZRS is seeking highly motivated team players with strong customer service, organizational, and technical skills who can work in a fast-paced environment.

Requirements

• Must have valid driver's license with an acceptable driving record & proof of automobile insurance coverage
• Possess effective time management skills and attention to detail
• Ability to adapt to change in a composed manner
• Ability to respect and maintain confidentiality
• Maintenance experience & knowledge in plumbing, electrical, HVAC and appliances
• Ability to lift heavy objects
• Ability to communicate clearly with the residents
• Ability to work cooperatively and in a teamwork environment
• Willing to work on-call hours and on weekends as determined by Property Manager and incorporated into work schedule
• Willing to travel for training and education seminars
• Strong customer service skills
• Strong organizational skills
• Strong technical skills

Nice To Haves

• EPA certification (If required at a specific property, certification must be obtained within 90 days of the employment start date)

Responsibilities

• Assist in the retention of the ZRS MANAGEMENT resident through skilled, efficient, and professional service
• Responsible for the overall maintenance of the property
• Perform prompt and efficient service calls in accordance with the service policy
• Provide on-call service as determined by Property Manager
• Schedule all apartment turns and turn vacant units in three to five business days
• Perform light electrical, plumbing, carpentry, and masonry repairs
• Assist in the maintaining of all common areas including sweeping, mopping, vacuuming, emptying trash, cleaning windows, pressure washing, etc.
• Maintain pool(s) and/or Jacuzzi(s)
• Maintain maintenance shops in an efficient, safe, and organized manner
• Train other maintenance employees
• Assist the Property Manager in vendor selection
• Maintain accurate record keeping of key property information (i.e., water shut-offs, sewer clean-outs, house meters, water meters, irrigation meters)
• Work with Property Manager to establish an ongoing Preventive Maintenance Program
• Conduct weekly community light inspections
• Inspect and approve the work of outside contractors
• Ensure proper insurance requirements prior to hiring a contractor
• Take a leadership role in maintaining and enhancing the aesthetic appeal of the property
• Assist in the implementation and adherence of the maintenance budget
• Help other ZRS MANAGEMENT properties as needed and requested by the Property Manager
• Walk move outs with the Property Manager to determine the cost of repairs and the time needed for the apartment turn
• Video tape all move outs with charges and/or damages to the unit
• Daily review of the Detailed Outstanding Service Request Report with the Property Manager
• Maintain all required logbooks
• Ensure that all EPA requirements are being met
• Comply with Fair Housing requirements and laws
• Order all maintenance supplies
• Implement the Area Assignment Program

Benefits

• Competitive pay
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Housing discounts
• Vacation
• Paid holidays
• Exceptional 401k plan with employer match
• Employee Assistance Program (EAP) that cares for the mental health and wellness of our team members; this extends to their family members as well
• Paid time off
• Floating holidays that can be used as desired (volunteering, voting, or a mental health day)
• Flexible 401K plans
• Credits for fitness programs
• Incentives for annual check-ups with a physician
• Discount programs for pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees