Maintenance Supervisor

MCNEILL HOTEL COMPANY LLC•Manhattan, KS

1d•$21 - $25

About The Position

Responsible for the locations repairs and maintenance by accomplishing the preventative maintenance program as directed and supports repairs and renovation projects for building and grounds. Monitors, leads, directs and supervises maintenance personnel. This position is the property's lead maintenance role responsible for preventive maintenance, life-safety compliance, vendor coordination, room readiness support and overall building upkeep.

Requirements

High School Diploma or GED equivalent.
A minimum of two years supervisory experience in facilities maintenance, plant operations or engineering services for a hotel.
Professional certification and licensure if required by law.
Minimum Type III EPA Certification for refrigerant reclamation and charging.
Technical crafts (HVAC, electrical, plumbing, etc.). Specialization in these trades is desired. An ability to advance knowledge in these areas is essential
Basic knowledge of and experience with carpentry, plumbing, mechanical repair and painting
Proficient communication
Adaptability
Customer service
Interpersonal skills
Attention to detail
Ability to monitor contractor and subordinates’ activity
Ability to read, write, and speak the English language

Responsibilities

Cultivates a respectful workplace maintaining and holding accountable the maintenance department to respect of attendance, respect of performance, respect of behavior and respect of common sense and judgement
Provides maintenance training to all new hires as well as on-going training to maintenance staff
Assigns duties to maintenance staff and observes performance to ensure adherence to hotel policies and operating procedures
Selects or assists in the selection of hotel maintenance staff
Reviews employee performance, conducts coaching, appraisal, and progressive discipline up to termination
Effectively and professionally communicates with co-workers and supervisors
Ensures all fire and safety inspections are completed and any discrepancies are corrected
Administers the preventative and repair maintenance program as required: properly completes work orders on time
Document completed repairs and open items within the company’s task management software
Adheres to all local, state, and federal laws and safety regulations
Acts as Manager on Duty for the hotel, using problem solving skills to resolve complaints, disturbances, special requests, social media reviews and any other issues that may arise.
Follows company policies and procedures
Completes training regarding safety, security, department procedures, and service guidelines
Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff or assets
Ensures the security of all inventories, including but not limited to tools, supplies, equipment, furniture, and televisions
Replenishes supplies and inventory efficiently to minimize waste
Assists other departments with moving furniture and unloading supplies
Maintains and services pool and spa areas according to state and city regulations
Always maintains a professional image through appearance and dress
Meets with vendors and suppliers to discuss scope of, and materials used for, repair activities
Obtains pricing and bids as directed
May be required to act as Manager on Duty when needed
Ensures fair treatment and respect of employees and guests
Other duties as assigned by supervisor or management