Maintenance Supervisor

ZRS Management • Garland, TX

2d • Onsite

About The Position

The Maintenance Supervisor is a key role focused on resident retention through skilled, efficient, and professional service. This position is responsible for the overall maintenance of the property, encompassing a wide range of duties from prompt service calls and apartment turns to performing various repairs (electrical, plumbing, carpentry, masonry), maintaining common areas, pools/Jacuzzis, and organizing maintenance shops. The supervisor also trains other maintenance employees, assists the Property Manager with vendor selection, maintains accurate property records, establishes a Preventive Maintenance Program, conducts light inspections, and oversees outside contractors. Furthermore, the role involves enhancing the property's aesthetic appeal, assisting with the maintenance budget, supporting other ZRS MANAGEMENT properties, conducting move-out inspections with video documentation, reviewing service requests daily, maintaining logbooks, ensuring EPA compliance, adhering to Fair Housing requirements, ordering supplies, and implementing the Area Assignment Program. The position reports directly to the Property Manager.

Requirements

• Must have valid driver's license with an acceptable driving record & proof of automobile insurance coverage.
• Possess effective time management skills and attention to detail.
• Ability to adapt to change in a composed manner.
• Ability to respect and maintain confidentiality.
• Maintenance experience & knowledge in plumbing, electrical, HVAC and appliances.
• Ability to lift heavy objects.
• Ability to communicate clearly with the residents.
• Ability to work cooperatively and in a teamwork environment.
• Willing to work on-call hours and on weekends as determined by Property Manager and incorporated into work schedule.
• Willing to travel for training and education seminars.
• Possess strong customer service skills.
• Possess strong organizational and technical skills.
• Possess the right attitude, dedication, and training.

Nice To Haves

• EPA certification (If required at a specific property, certification must be obtained within 90 days of the employment start date).

Responsibilities

• Assist in the retention of the ZRS MANAGEMENT resident through skilled, efficient, and professional service.
• Ensure prompt and efficient service calls in accordance with the service policy.
• Provide on-call service as determined by Property Manager.
• Schedule all apartment turns and turn vacant units in three to five business days.
• Perform light electrical, plumbing, carpentry, and masonry repairs.
• Assist in the maintaining of all common areas including sweeping, mopping, vacuuming, emptying trash, cleaning windows, pressure washing, etc.
• Maintain pool(s) and/or Jacuzzi(s).
• Maintain maintenance shops in an efficient, safe, and organized manner.
• Train other maintenance employees.
• Assist the Property Manager in vendor selection.
• Maintain accurate record keeping of key property information (i.e., water shut-offs, sewer clean-outs, house meters, water meters, irrigation meters).
• Work with Property Manager to establish an ongoing Preventive Maintenance Program.
• Conduct weekly community light inspections.
• Inspect and approve the work of outside contractors.
• Ensure proper insurance requirements prior to hiring a contractor.
• Take a leadership role in maintaining and enhancing the aesthetic appeal of the property.
• Assist in the implementation and adherence of the maintenance budget.
• Help other ZRS MANAGEMENT properties as needed and requested by the Property Manager.
• Walk move outs with the Property Manager to determine the cost of repairs and the time needed for the apartment turn.
• Video tape all move outs with charges and/or damages to the unit.
• Daily review of the Detailed Outstanding Service Request Report with the Property Manager.
• Maintain all required logbooks.
• Ensure that all EPA requirements are being met.
• Comply with Fair Housing requirements and laws.
• Order all maintenance supplies.
• Implement the Area Assignment Program.

Benefits

• Competitive pay
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Housing discounts
• Vacation
• Paid holidays
• Exceptional 401k plan with employer match
• Employee Assistance Program (EAP)
• Paid time off
• Floating holidays (can be used for volunteering, voting, or a mental health day)
• Flexible 401K plans
• Credits for fitness programs
• Incentives for annual check-ups with a physician
• Discount programs for pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed