Maintenance Supervisor

JLL•Troy, MI

1d•Onsite

About The Position

As a Lab Maintenance Supervisor at JLL, you will play a critical role in ensuring the seamless operation of laboratory equipment and facility infrastructure, keeping client operations at peak performance. This hands-on leadership position involves leading a skilled team of tradesmen and coordinating with OEM service providers to deliver exceptional maintenance service through Total Productive Maintenance processes. You will be responsible for optimizing preventative maintenance programs, responding swiftly to equipment issues, and driving continuous improvement initiatives. Working within a represented labor environment, you will bridge front-line maintenance execution with strategic operational goals, directly contributing to equipment uptime, safety excellence, and cost efficiency. This role offers an opportunity to make a tangible impact on critical facility operations, develop your team, and advance maintenance best practices.

Requirements

Minimum 5 years of hands-on maintenance experience in an industrial or laboratory facility environment with demonstrated technical proficiency.
Previous supervisory experience managing maintenance personnel in a represented worker (union) environment with knowledge of collective bargaining agreement operations.
Strong technical knowledge of building systems including general HVAC, motor and pump systems, piping systems, electrical systems, and general building repair.
Excellent written and oral communication skills with the ability to communicate effectively across different audiences and present complex technical information clearly.
High School Diploma or equivalent with demonstrated progression in maintenance and leadership roles.

Nice To Haves

Bachelor's degree in Engineering, Facilities Management, Industrial Technology, or related technical field, or equivalent combination of education and experience.
Extensive knowledge of Microsoft Office Suite including Excel, Word, PowerPoint, Outlook, and Access for reporting and documentation purposes.
Experience with Computerized Maintenance Management Systems (CMMS), particularly Corrigo and Maximo platforms.
Familiarity with Global Manufacturing Systems (GMS), Total Productive Maintenance (TPM) methodologies, and continuous improvement processes.
Knowledge of Management of Change (MOC) processes, Safety Contract Management (SCM), and OEM equipment maintenance protocols.
Strong time management skills with proven ability to work independently while fostering collaborative team environments.
Experience supporting cost savings initiatives and delivering results against operational KPI performance metrics.

Responsibilities

Lead and develop a team of Mechanical and Electrical Tradesmen, optimizing their capabilities through skills development, proper tools, and technology deployment while operating within the JLL/UAW Collective Bargaining Agreement framework.
Manage vendor relationships with OEM and outside service providers, ensuring compliance with Management of Change (MOC) and Safety Contract Management (SCM) processes while coordinating service delivery.
Oversee work order management through Corrigo and Maximo systems, prioritizing preventative maintenance, reactive repairs, and minor projects to meet customer needs and KPI metrics.
Diagnose and troubleshoot mechanical and electrical control systems on critical lab equipment, providing technical guidance and hands-on support to resolve complex maintenance issues.
Deliver Fast Response reporting for customer disruptions, coordinate weekend and holiday shutdown planning through the Interruption Process, and collaborate with Department Leads and Plant Engineering.
Support Global Manufacturing Systems (GMS) and Business Plan Development (BPD) processes while driving continuous improvement in Total Productive Maintenance metrics and operational excellence.
Lead safety initiatives including pre-task safety planning, timely incident reporting and monitoring, 100% safety PM completion, and maintenance of zero recordable and lost workday case injuries.