Maintenance Supervisor

Associa•Austin, TX

About The Position

Oversee maintenance team to ensure daily maintenance tasks, such as service requests and property make-ready standards are met. Review and track progress of service requests and identify chronic maintenance issues. Respond to maintenance related issues in a timely manner Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines. Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the tenant’s satisfaction. Ensure maintenance requests are handled as quickly, efficiently and effectively as possible and always completed within 24 hours. Inform Property Manager and resident if work delayed due to needed parts. Monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary. Conduct pre-move in and post-move out inspections and ensure timely completion of quality turns. Act as mentor to maintenance team. Maintain a professional demeanor and appearance at all times, promoting the same to entire team. Promptly communicate with the property manager concerning all maintenance issues at the property. Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy. Work with the property manager to ensure the team and the properties are compliant per company, ownership, state and federal policies and standards.

Requirements

High school diploma or equivalent is required.
At least five years of experience in the property management industry or directly related field.
General knowledge of all aspects of maintenance repair and service including plumbing, electrical, appliance repair, HVAC, general maintenance.
Previous renovation/rehab or minor construction experience.
Ability to read, write and understand English.
Ability to use general office equipment, such as telephone, computer, printer, copier, and etc.
Excellent customer service and interpersonal skills with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multi-task.
Ability to perform basic mathematical functions.

Responsibilities

Oversee maintenance team to ensure daily maintenance tasks, such as service requests and property make-ready standards are met.
Review and track progress of service requests and identify chronic maintenance issues.
Respond to maintenance related issues in a timely manner
Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the tenant’s satisfaction.
Ensure maintenance requests are handled as quickly, efficiently and effectively as possible and always completed within 24 hours. Inform Property Manager and resident if work delayed due to needed parts.
Monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary.
Conduct pre-move in and post-move out inspections and ensure timely completion of quality turns.
Act as mentor to maintenance team.
Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
Promptly communicate with the property manager concerning all maintenance issues at the property.
Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.
Work with the property manager to ensure the team and the properties are compliant per company, ownership, state and federal policies and standards.