Maintenance Supervisor | Wilmington, NC

FedUp Foods•Wilmington, NC

1d•Onsite

About The Position

The Maintenance Supervisor leads daily maintenance activities across production equipment, utilities, and facility systems by supervising the maintenance team, troubleshooting issues, planning work, and coordinating with other departments. This role sets daily priorities, ensures work is completed safely and documented accurately in the CMMS (Eptura), and oversees team performance, training, parts control, and vendor coordination. The Maintenance Supervisor partners across the site to improve reliability, remove barriers, address risks, and escalate significant issues to the Maintenance Manager when needed. This role directly supervises maintenance team members, including work assignment, coaching, accountability, scheduling, and development. An ideal candidate is customer-focused, consistently reliable, and effective at building a safe, accountable, high-performing maintenance team.

Requirements

Strong hands-on maintenance troubleshooting expertise (electrical, mechanical, pneumatic) in a manufacturing environment, with the ability to lead and coach others through complex troubleshooting
Ability to respond under pressure, make sound decisions quickly, and lead safe equipment restoration efforts
Ability to prioritize daily work, allocate team resources, coordinate effectively with production/operators/vendors, and provide clear shift handoffs and status updates
Ability to ensure accurate and timely documentation of work orders/PMs, parts usage, and equipment history across the maintenance team in CMMS (Eptura experience preferred)
Preventive maintenance & reliability mindset with the ability to drive follow-through and accountability across the team
Strong safety and compliance focus with working knowledge of LOTO/Hot Work/Arc Flash/working at heights and ability to enforce safe work practices, GMPs, and SQF expectations
Working knowledge of facilities and utility systems, including plumbing and industrial refrigeration (freon/glycol helpful) and the ability to operate forklifts/lifts/pallet jacks as trained
Ability to supervise, coach, and hold team members accountable in a respectful, consistent, and safety-focused manner
Ability to manage competing priorities, make independent decisions within scope, and escalate appropriately when needed
Strong communication skills, including the ability to deliver clear expectations, feedback, and cross-functional updates
High school diploma or GED required; technical school, apprenticeship, or relevant certifications (industrial maintenance, electrical, HVAC/R, mechatronics) strongly preferred
5+ years progressive industrial maintenance experience in a manufacturing environment (food/beverage strongly preferred)
Demonstrated experience leading maintenance personnel in a manufacturing environment, including work assignment, coaching, training, and accountability; prior formal supervisory experience preferred
Proven experience using a CMMS for planning, scheduling, closing work orders and PMs and maintaining parts/equipment history across a team (Eptura preferred)
Prior exposure or certifications in GMP and HACCP required; SQF familiarity preferred
Experience supervising in a fast-paced manufacturing environment with responsibility for safety, schedule execution, and technician development preferred
Dependable and available to flex across shifts, work extended shifts, or provide occasional weekend coverage to ensure consistent operations and leadership

Responsibilities

Promote a one-team mindset across maintenance and partner departments, and across facilities, by encouraging shared ownership of issues, thoughtful problem solving, and collaborative follow-through
Lead daily maintenance execution across shifts including setting priorities, assigning work, supervising team members, coordinating with production, communicating status and risks, and ensuring clear shift handoffs
Drive and foster cooperation, open communication, and information sharing across the maintenance team and other departments
Coach, train, and develop maintenance team members through hands-on guidance, cross-training, onboarding, real-time performance feedback, and development/delivery of reviews
Address day-to-day performance, attendance, and conduct issues through direct feedback and accountability, escalating more serious issues to the Maintenance Manager as needed
Identify gaps in departmental SQF policies, and partner with Food Safety and Quality to develop or revise procedures, policies, and work instructions that improve compliance; ensure team training and execution of those standards
Enforce and build maintenance safety/compliance programs (LOTO, Hot Work, Arc Flash, work at heights, contractor safety), correct unsafe behaviors and conditions in real time, and escalate significant gaps or repeat noncompliance to the Maintenance Manager
Lead hands-on troubleshooting and repair of production equipment and facility systems (electrical, mechanical, pneumatic) and direct technician response to restore safe operation quickly
Partner with production leadership and operators to identify root causes, implement corrective actions, and drive reduction of repeat downtime
Identify, prioritize, and execute practical improvements to equipment reliability, safety, and maintainability; support larger reliability initiatives in alignment with direction from the Maintenance Manager
Lead minor equipment modifications and small improvement projects; oversee on-site execution of assigned workstreams of larger installs/capital projects under the direction of the Maintenance Manager, including coordination, contractor oversight, startup support, and documentation
Own CMMS (Eptura) discipline and documentation quality for the maintenance team, including accurate work order creation/closure, labor and parts entry, PM completion tracking, and equipment history integrity
Plan, schedule, adjust, and create PMs and corrective work to support production needs while improving uptime, labor effectiveness, and reducing emergency work in alignment with department priorities
Lead PM optimization by improving tasks and intervals, adding checklists and job plans, and using failure history and equipment data to strengthen preventative maintenance effectiveness; seek guidance from the Maintenance Manager on larger strategy changes as needed
Build weekly schedule of work based on facility needs and available resources
Lead storeroom locations and parts list discipline, including CMMS part data, basic kitting support, and accurate parts usage reporting; make routine stocking decisions and partner with the Maintenance Manager on min/max strategy, critical spares, and larger budget-impacting decisions
Own weekly ordering, monthly cycle counts, and identifying critical spare gaps; monitor spend against department expectations and communicate budget impacts, constraints, and emerging needs to the Maintenance Manager
Ensure tool and equipment readiness and improve parts availability to reduce downtime and improve first-time fix rates
Coordinate, direct, and monitor outside vendors/contractors for assigned jobs, ensuring safe work practices, permit/compliance adherence, quality workmanship, schedule adherence, and proper closeout documentation
Schedule and oversee vendor work to minimize production disruption and ensure timely communication with affected stakeholders
Ensuring contractors and vendors adhere to established budgets/quotes; escalate deviations to Maintenance Manager
Follow GMP policy when in the production facility and encourage your team to do the same
Understand our SQF policies relating to pest control, visitors, allergen management, and cleaning and sanitation
Demonstrate awareness of Management's Commitment to SQF and work towards Food Safety and Quality and help the company meet this commitment
If there is a problem that involves food quality and safety, report to the Quality Assurance Manager so that the CAPA (corrective action, preventative action) log may be filled out, the situation be investigated, and resolved with the goal of continuous improvement of food quality and safety