Maintenance Supervisor

QUANTUM RESIDENTIAL•West Sacramento, CA

1d•Onsite

About The Position

The Maintenance Supervisor will perform highly skilled and specialized HVAC work at various communities. This role involves organizing, coordinating, and managing the overall maintenance program of the home community, including exterior property appearance, timely work order service, a quality make-ready program, and cost-effective inventory control. The supervisor is responsible for maintaining the physical condition and appearance of the site and is required to be “on call” 24 hours.

Requirements

General apartment maintenance experience
Knowledge of appliance repair
Light carpentry knowledge
Plumbing knowledge
Electrical knowledge
Knowledge of safety procedures
Safety conscious
Steady and dependable
Ability to work with pressure of deadlines
Ability to flex work schedule to accommodate after hour and weekend emergencies
Current journeyman, or above, license in Heating and Air Conditioning
Significant experience in plumbing, appliance repair, carpentry, and general maintenance repairs
High school education or trade school required
HVAC training a must
Valid Driver’s License
Must provide own basic tools, or be willing to obtain the required hand tools, pertinent to this position
Must be knowledgeable and skilled in the safe use and maintenance of various hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices
Must have dependable vehicle to transport tools and equipment to job sites
Must provide proof of liability insurance for vehicle

Nice To Haves

CAMT a plus

Responsibilities

Diagnose and perform major, minor and routine maintenance/repair in a timely and professional manner.
Assure all service requests are completed on a daily basis.
Accurately document work performed on service request, including parts and return to supervisor by end of day.
Complete renewal service requests in the same timely fashion.
Follow-up on completed service requests to ensure satisfaction.
Follow-up on incomplete service requests.
Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust.
Always display a friendly and courteous attitude towards residents and other employees.
Never confront supervisor or other employees in front of residents.
Inspect vacated apartments and complete make-ready checklist.
Inform site manager of needed services and repairs.
Routinely perform duties to restore apartments to “makeready” status.
Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed.
Ensure adequate number of make ready units are available and that the products are up to company standards.
Coordinate status of makereadies with leasing staff.
Complete special projects as may be assigned and prioritized by the On-site manager.
Inspect exterior of the property.
Perform building and common area upkeep on a daily basis in accordance with company standards.
Assist in keeping grounds neat and free of litter.
Assist with the tenant improvements as required.
Schedule make ready employees as necessary.
Maintain an average of 50% of make-readies are market-ready on a monthly basis.
Ensure vacant units are “trashed-out” within 24 hours of move-out.
Complete or oversee the completion of preventative maintenance.
Maintain accurate records and provide resident training as required.
Order parts and supplies and maintain inventory, utilizing inventory system.
Maintain shop appearance to standards to facilitate quick assessment of supply inventory.
Maintain proper equipment, and equipment inventory to ensure warranty compliance.
Obtain bids and negotiate prices, as necessary, with vendors and contractors.
Coordinate delivery and work schedules with vendors, contractors and On-site Manager.
Perform effective emergency maintenance (after hours) as required.
Coordinate maintenance objectives with the On-site Manager daily.
Perform, and report on, all work according to the safety standards of the company, OSHA and health codes.
Perform work area clean-up on a weekly basis.
Perform HVAC trouble calls and complete HVAC repairs and replacements, as may be needed, on their own or another Quantum Residential community, within the guidelines of the codes and laws as may be applicable.