Maintenance Supervisor, Sense 28 Hotel

AvantStay•Miami, FL

30d•$55,000 - $58,000

About The Position

AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. AvantStay is looking for an experienced Maintenance Supervisor who will be responsible for ensuring that the property maintenance meets the company standards for Sense 28 Hotel, opening in early 2026. Sense 28 is a distinctive AvantStay property in Miami, combining luxurious accommodations with a curated guest experience. We pride ourselves on delivering exceptional service and unique programming that reflects the vibrant culture of our city. As the go-to person for maintenance on our team, you'll help troubleshoot basic to intermediate issues at our properties, fix inadequate parts of homes to make them functional, as well as conduct general home improvement tasks. The Maintenance Supervisor will perform scheduled maintenance as directed as well as diagnose problems and repairs on electrical, plumbing, carpentry, dry wall, appliances etc. This position will schedule, monitor and perform maintenance, and respond to work order requests from the team. The Maintenance Supervisor will inspect properties and the grounds for safety and cleanliness, and occasionally recommend and work with outside contractors as needed. The requirements for this position include a minimum of 3-5 years of experience in general property maintenance. A current driver's license and proof of automobile insurance are also required. Must have experience with scheduling, purchase ordering, painting and all basic service requests, excellent verbal and written communication skills, a polite and professional approach and excellent customer service skills. We are seeking candidates who demonstrate strong leadership abilities and organizational skills. Position may require weekend and holiday work. Must reside within a short drive of our vacation rental properties in the designated area.

Requirements

3-5 years of experience in property management, hotel, or apartment complex maintenance
Prior experience conducting home maintenance
Deep understanding of all home upkeep tasks and knowledge of electrical, plumbing, pool, HVAC and landscaping work
Troubleshooting and problem-solving skills
Willingness to do what it takes for us to reach our goals
Love of handy work
Great communication skills and the ability to think on your feet
A perfectionist attitude and an obsession over all the details
Must have a smartphone
Tech savviness to troubleshoot home technology issues and comfort navigating apps to document work
Ability to lift heavy objects
Ability to be self-sufficient and independently complete jobs
Must provide your own tools
Must be able to access the market by car in 20-30 minutes
Must have SUV/Truck
Must have the ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs
Business needs dictate hands on in market presence.

Responsibilities

Partner with Area Managers to resolve maintenance issues in your market
Perform maintenance to our properties such as repairing furniture, unclogging drains, painting, and replacing broken items
Prioritize and proactively resolve maintenance issues for guest arrival homes
80% of the time you will be performing hands on maintenance
20% of the time you will support the Area Manager with assigning work to 3rd party vendors when the situation admits it.
Assist in obtaining quotes of all extensive maintenance work assigned to all 3rd party vendors
Thoroughly document all maintenance and billing details in our task management system
Maintain organization and upkeep of supplies in storage such as tools, extra furniture and lamps, space heaters, and fans
Assist in the onboarding of new properties, performing general maintenance/touchups, and installing basic security components (doorbells, cameras, etc)
Move heavy objects and be on your feet for prolonged periods of time