Maintenance Supervisor- Condo

Castle Group•North Miami Beach, FL

3h•Onsite

About The Position

The Maintenance Supervisor (Condo) is responsible for the daily supervision of Maintenance and Housekeeping staff. This role involves overseeing the overall maintenance and physical appearance of both the interior and exterior of the property. Key duties include evaluating facilities to identify necessary maintenance or repairs and assessing building systems to effectively plan work assignments and project schedules. The Maintenance Supervisor is expected to deliver exceptional service, aligning with the values and mission of the Castle Group, and demonstrating outstanding customer service skills consistent with Castle Royal Service.

Requirements

High school diploma or equivalency required.
4+ years as a Maintenance supervisor or similar position.
Basic knowledge of relevant regulations and codes governing maintenance activities such as safety, environmental and building codes.
Prior experience managing and leading a team.
Driver’s license required.
Strong customer service, communication, and interpersonal skills to help create effective customer-focused relationships with all levels within the organization.
Able to work under tight deadlines and use time effectively based on key priorities.
Effective leadership skills.
Intermediate command of computer hardware/software, specifically Microsoft Office Suite.
Effective written and verbal communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Communicate, receive and exchange ideas and information by means of spoken and written language.
Valid Driver’s License required.
Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.

Nice To Haves

HVAC, CPO and/or OSHA certification or other certifications preferred.
May require working knowledge of building systems including, but not limited to fire suppression, security systems, cooling towers, pool equipment, domestic water pumps, generators, and elevator equipment.

Responsibilities

Completes a daily walk-through of property to ensure an aesthetically pleasing environment with fully functioning equipment and amenities.
Assists in securing bids and proposals and makes recommendations to the Property Manager as they relate to the building’s physical condition.
Working knowledge of all tools and equipment, repair, and maintenance of that equipment, and requesting or reporting equipment issues to management.
Monitors work performed by service, building repair and maintenance contractors, assessing issues and handling escalations, offering recommendations for resolution to management.
Responsible for stocking, ordering, and organizing an inventory of parts, supplies, and materials, while complying with the budgetary constraints dictated by the Association’s Operating Budget and following established purchasing procedures.
Responsible for receiving and verifying items received with maintenance deliveries.
Maintains a safe work environment by properly training staff in safety procedures, as established by OSHA and Castle Group, and by ensuring staff has proper PPE’s, equipment/supplies to perform their job.
Works with the Property Manager to create and execute the Hurricane Preparedness Plan for the property and delegate tasks to team, as needed.
Provides inspection reports, checklists, pool log and other maintenance reports to Property Manager detailing property condition, safety issues, project updates and any other requested information.
Using the established guidelines, assists in the preparation and implementation of a preventative maintenance program for the building and/or community, documenting procedures and processes followed.
Executes the maintenance work schedule provided by the Property Manager.
Responds to emergencies in the building and/or community as needed and is on-call 24/7.
Maintains thorough knowledge and understanding of the emergency equipment and procedures and communicates to the Property Manager the status and outcome of any emergency.
Other duties and responsibilities as assigned.
Directly manage a team of 2 or more.
Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws.
Responsibilities include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.