Maintenance Supervisor - Club Wyndham Great Smokies Lodge

Wyndham Hotels & Resorts•Sevierville, TN

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You'll Shine: As a Maintenance Supervisor, you will serve as a supporting role to the Engineering Manager and/or Assistant Manager. This role partners with the Engineering Manager and/or Assistant Manager in the leadership, planning, organization, and direction for the engineering department the most efficient and effective manner possible, while maintaining the company’s expected high quality standards. The Maintenance Supervisor will provide supervision and direction of Engineering Technicians, perform safety inspections, maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System for chemicals (GHS), regulations.

Requirements

Certification in HVAC, electrical, and plumbing is preferred.
CPO and CPR (or willingness to obtain).
OSHA Certified, EPA Certification.
Strong contractor and vendor negotiation skills.
Knowledgeable in safety use for power tools and shop tools.
Knowledgeable and experience with pool pumps and filtration systems.
Knowledgeable in ADA requirements.
Working understanding and ability to read blue prints.
Knowledgeable in fire codes and fire protection.
Demonstrate analytical ability to grasp numbers and understand their impact (e.g. demonstrated ability to work under pressure).
Must be able to demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations.
Strong and proven strong leadership ability as well as excellent communication skills.
Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation.
Presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
Professional appearance and excellent communication skills in dealing with guests and corporate personnel.
Valid driver’s license.
Computer proficiency including Microsoft Office: Word, Excel, Outlook.
Three years of related work experience.

Nice To Haves

One year of supervisory experience preferred
One or more years in mechanical fields such as HVAC, electrical, plumbing.

Responsibilities

Assist the engineering leadership with management of the engineering department and vendor operations.
Provide direction and supervision to the Engineering Technicians for daily operations of the engineering department.
Ensure the engineering department meets all Internal, Quality, and Loss Prevention Audit standards.
Partner with Human Resources and department leadership to ensure we follow all compliance and work place standards.
Collaborate with department leadership and support all financial aspects of the engineering department.
Build strong working vendor/contractor relationships and knowledge of HOA.
Request and receive bids for presentation to resort management.
Support and implement resort management strategic initiatives and programs.

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program