Maintenance Supervisor

ARCAN Capital • Atlanta/Smyrna/Marietta/Sandy Springs/Chamblee/Morrow, GA

1d

About The Position

Maintenance Supervisor Are you interested in work that is meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative, and one that encourages success. If you meet the minimum requirements and have a strong customer-focused attitude, you are encouraged to submit your resume. Apply with us today! Job Summary The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. The Maintenance Supervisor manages, directs, supervises and performs maintenance services for the community and supervises the Maintenance staff. This position is responsible for interior and exterior maintenance, repairs, and groundkeeping for the beauty, safety, and well-being of the community. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping deliver superior customer service to our residents. Essential Job Functions: Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience. Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc. Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair. Respond to all repair requests and maintenance concerns from residents and staff a timely manner and with a professional attitude. Recruit, hire, train and supervise all maintenance associates and conduct regular performance appraisals. Provide feedback to associates with the assistance of the Property Manager. Performs on-call emergency procedures as required. Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damage, and common area needs to the manager. Schedules and performs preventative maintenance and records such activities. Knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance. Attends and participates in required meetings/training programs as required by our company and local city and state jurisdictions. Maintain resident privacy and receive proper authority prior to entering resident apartments. Provide superior customer service and always represent the company in a professional manner. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the public. Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors. Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc. Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.

Requirements

• Understanding and ability to repair HVAC, plumbing, electrical, basic carpentry, and mechanical systems
• Proficiency in basic computer skills and e-mail
• Must demonstrate ability to provide exceptional customer service
• Must demonstrate ability to successfully work on a team
• Must be able to clearly communicate both orally and in writing
• High degree of flexibility and tolerance for change
• Ability to work with a diverse group of people and customers
• Ability to work a flexible schedule including weekends and holidays as required
• Must be HVAC certified.
• A High School degree or equivalent is required
• 2-5 years previous maintenance experience preferably in a multi-family housing environment
• Personnel Supervisory experience preferred
• HVAC, EPA and/or CPO certifications required
• A valid Driver’s License and reliable transportation may be required based upon specific property needs

Responsibilities

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
• Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair.
• Respond to all repair requests and maintenance concerns from residents and staff a timely manner and with a professional attitude.
• Recruit, hire, train and supervise all maintenance associates and conduct regular performance appraisals.
• Provide feedback to associates with the assistance of the Property Manager.
• Performs on-call emergency procedures as required.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damage, and common area needs to the manager.
• Schedules and performs preventative maintenance and records such activities.
• Knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in required meetings/training programs as required by our company and local city and state jurisdictions.
• Maintain resident privacy and receive proper authority prior to entering resident apartments.
• Provide superior customer service and always represent the company in a professional manner.
• Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the public.
• Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.
• Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.
• Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.

Benefits

• Great work environment – The Arcan method is designed to set you up for success. There is room for growth within our organization. We are big on growing long-term relationships with our employees and vendors. Our commitment is to create memorable experiences, and we believe in taking that extra step for our residents, our communities, and each other.
• Excellent compensation – In addition to competitive compensation, we'll provide you with world-class benefits, including medical, dental, and vision plans, short and long-term disability insurance, holiday pay and vacation packages, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED