Maintenance Supervisor

AAM Brand•Phoenix, AZ

About The Position

Position Summary: Primarily responsible for the optimal performance and maintenance of building systems within an HOA community to include, but not limited to, all mechanical, fire and life safety, elevators, security, pool/spa, common area elements and grounds. Position Responsibilities: Partners with the General Manager to maintain building systems and common elements to expected standards. Responsible for overseeing compliance with City, State, Federal, and OSHA, code and permit requirements. Responsible for PM schedules including performance, scheduling, review, record keeping and performs regular maintenance on all building systems per PM schedule. Proactive in identifying maintenance needs throughout the buildings and community and course of action to resolve. Troubleshoot issues with building, fitness equipment and pool, minor repairs, drywall work, replacement of lights, ballasts, and filters. Coordinate schedules and timely communication of repairs and maintenance with management team and vendors. Follow up with vendors to ensure compliance with bid proposal/contract terms (scope of work, frequency, quality, timelines, etc.) and communicate outcomes with management team. Interacts with owners, residents, staff and vendors in a professional and courteous manner. Follows up with all homeowners/residents regarding service issues and advises management team of interaction outcomes. Inventory supplies. Manages the budget and participates in the budget process. First point of contact for on-call emergencies – evenings and weekends. Performs other related duties as directed.

Requirements

Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, dry wall, welding and any other maintenance skills necessary to complete work orders.
Ability to communicate effectively in both oral and written form; maintain work logs; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.
Abide by OSHA guidelines.
Stay current on all safety and sanitation policies and procedures that impact the community.
Ability to gather information, analyze, seek input and make sound decisions.
Exceptional customer service and follow-through skills.
Familiar with maintenance contracts and working with outside vendors.
General knowledge and understanding of budget management.
High attention to detail.
Time management – the ability to organize and manage multiple priorities.
Computer and internet proficiency.
Ability to maneuver around, under and over obstacles and equipment.
Requires physical ability to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift (up to 50 lbs), grasp, feel, talk, hear, see, climb stairs/ladders, bend and handle tools, as required.
Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders and scaffold at heights of up to 50 feet.
Able to handle various manual and power tools.
Scheduling flexibility, including evenings and weekends.

Responsibilities

Maintain building systems and common elements to expected standards.
Overseeing compliance with City, State, Federal, and OSHA, code and permit requirements.
Responsible for PM schedules including performance, scheduling, review, record keeping and performs regular maintenance on all building systems per PM schedule.
Proactive in identifying maintenance needs throughout the buildings and community and course of action to resolve.
Troubleshoot issues with building, fitness equipment and pool, minor repairs, drywall work, replacement of lights, ballasts, and filters.
Coordinate schedules and timely communication of repairs and maintenance with management team and vendors.
Follow up with vendors to ensure compliance with bid proposal/contract terms (scope of work, frequency, quality, timelines, etc.) and communicate outcomes with management team.
Interacts with owners, residents, staff and vendors in a professional and courteous manner.
Follows up with all homeowners/residents regarding service issues and advises management team of interaction outcomes.
Inventory supplies.
Manages the budget and participates in the budget process.
First point of contact for on-call emergencies – evenings and weekends.
Performs other related duties as directed.