Maintenance Supervisor

ARCAN Capital•Kennesaw, GA

16d

About The Position

The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. The Maintenance Supervisor manages, directs, supervises and performs maintenance services for the community and supervises the Maintenance staff. This position is responsible for interior and exterior maintenance, repairs, and groundkeeping for the beauty, safety, and well-being of the community. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping deliver superior customer service to our residents.

Requirements

Understanding and ability to repair HVAC, plumbing, electrical, basic carpentry, and mechanical systems
Proficiency in basic computer skills and e-mail
Must demonstrate ability to provide exceptional customer service
Must demonstrate ability to successfully work on a team
Must be able to clearly communicate both orally and in writing
High degree of flexibility and tolerance for change
Ability to work with a diverse group of people and customers
Ability to work a flexible schedule including weekends and holidays as required
Must be HVAC certified.
A High School degree or equivalent is required
2-5 years previous maintenance experience preferably in a multi-family housing environment
Personnel Supervisory experience preferred
HVAC, EPA and/or CPO certifications required
A valid Driver’s License and reliable transportation may be required based upon specific property needs

Responsibilities

Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair.
Respond to all repair requests and maintenance concerns from residents and staff a timely manner and with a professional attitude.
Recruit, hire, train and supervise all maintenance associates and conduct regular performance appraisals. Provide feedback to associates with the assistance of the Property Manager.
Performs on-call emergency procedures as required.
Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damage, and common area needs to the manager.
Schedules and performs preventative maintenance and records such activities.
Knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
Attends and participates in required meetings/training programs as required by our company and local city and state jurisdictions.
Maintain resident privacy and receive proper authority prior to entering resident apartments.
Provide superior customer service and always represent the company in a professional manner. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers, and the public.
Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.
Work with vendors as instructed, such vendors for landscaping, painting asphalt, etc.
Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.