Maintenance Supervisor

CLS Living•Ann Arbor, MI

11d•$65,000 - $70,000

About The Position

CLS Living is seeking a highly skilled and hands-on Maintenance Supervisor to join our team. As a critical member of the property leadership, you will oversee all aspects of property maintenance, ensuring the safety, functionality, and aesthetic quality of the community. You’ll lead a team of maintenance professionals, manage compliance and preventive maintenance programs, and support the property’s overall performance.

Requirements

EPA 608 / HVAC Certification required.
Proficient in basic building systems, including HVAC, electrical, and plumbing.
Experience with Make Ready processes and unit turnover.
Familiar with building automation systems and life safety systems.
Proficient in Microsoft Outlook, Word, and Excel.
Experience using property management platforms, preferably Entrata.
Working knowledge of Fair Housing Laws, EEO Laws, and LIHTC and market-rate housing programs.
3–5 years of experience managing building systems in a student housing or multifamily setting.
3 years of supervisory experience in a maintenance leadership role.
At least 2 years of experience managing building automation and safety systems.
Ability to manage multiple priorities, projects, and deadlines effectively.
Strong organizational and communication skills.
A valid driver's license and the ability to respond to after-hours emergencies.
Must successfully pass a criminal background check and drug screening.

Responsibilities

Build and lead a high-performing maintenance team, fostering professionalism, teamwork, and accountability.
Provide ongoing training, supervision, and mentorship to maintenance staff.
Promote a culture of safety, quality workmanship, and exceptional service.
Ensure timely and professional response to all service requests.
Set a strong example in work ethic, integrity, and a resident-first mindset.
Oversee all building systems including HVAC, plumbing, fire protection, and general repairs.
Implement and manage all preventive maintenance and safety programs.
Conduct regular inspections of buildings, units, common areas, and grounds to ensure safety, cleanliness, and functionality.
Maintain all mechanical systems and equipment (e.g., boilers, water heaters, HVAC units) in good working order.
Respond to emergencies and participate in emergency preparedness planning.
Supervise and support unit turns, ensuring work is completed on schedule and to high standards.
Coordinate and oversee all vendor and contractor work; obtain bids and negotiate pricing when needed.
Accurately complete and maintain work order documentation and inspection reports.
Support the General Manager in maintaining occupancy above 99% and collections above 99%.
Assist with the creation and management of property and capital budgets.
Identify and implement cost-saving initiatives and revenue-generating opportunities (e.g., resident bill-backs).
Track and manage maintenance spending, ensuring alignment with budget goals.
Partner with the Regional Facilities Manager to monitor capital projects and long-term maintenance planning.
Foster strong resident relationships through timely, courteous service and proactive communication.
Report any resident issues or concerns to the General Manager promptly.
Help build positive relationships with university partners, local officials, neighbors, and vendors.
Represent Campus Life & Style’s brand and culture in all interactions.