Maintenance Supervisor

Concord HospitalityRaleigh, NC
57d

About The Position

Great Opportunity to bring your engineering career of experiences to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. This position of hotel Maintenance Supervisor will provide you the venue to utilize all your expertise in property engineering, leadership, and preventative and reactive maintenance. This is a great opportunity to put your stamp on this busy property. Maintain aid the Chief Engineer with entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Provide the highest quality of service to the customer at all times, set example for all hotel associates. Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment. Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds. Verify completion of all repairs, replacement, and renovation projects to offices and employee work areas. Assist in training and supervising department staff . Adhere to all corporate-required purchasing policies and controls. Follow prescribed safety procedures for personnel and equipment by the company and OSHA. Inform the Chief on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost-effective proposals for maintaining these systems. Access and input information into a computer and generate reports. Repair HVAC as required; and clean HVAC coils semi-annually or as required. Repair appliances as required. Ensure compliance of brand standard key control policies and procedures are adhered to. Check Safety Systems throughout hotels on a scheduled basis according to brand standards. Coordinate with other departments to fulfill guest special requests. Constant and effective communication required. Assist Leadership in resolving guest concerns. Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions. Communication changes in suite/room status with the Front Desk and Housekeeping. Answer guest questions regarding hotels and local area facilities and services. Ensure all standards are adhered to at all times. Any reasonable request by management that you are capable of performing. Complete State and Local Pool Training to obtain Certification. Complete ServSafe Food Safety Training to obtain Certification. Comply with hotel policies and procedures.

Requirements

  • 2 years experience in hotel maintenance required.
  • Leadership role preferred.
  • Safety Systems experience and knowledge of OSHA and Fire Marshall regulations preferred.
  • Proven success record with Guest Service and Working Order scores a plus.
  • Prior experience with Hyatt or Concord Hospitality a plus.
  • Technical certification preferred but not required.
  • Must be able to lift 50 lbs, work on ladders and walk or climb stairs 90% of the day.
  • Drivers license with clean driving record required.
  • Flexible Schedule required. (evenings, weekends, holidays)

Nice To Haves

  • Leadership role preferred.
  • Safety Systems experience and knowledge of OSHA and Fire Marshall regulations preferred.
  • Proven success record with Guest Service and Working Order scores a plus.
  • Prior experience with Hyatt or Concord Hospitality a plus.
  • Technical certification preferred but not required.

Responsibilities

  • Maintain aid the Chief Engineer with entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs.
  • Ensure the upkeep of guest areas to maintain an attractive hotel.
  • Provide the highest quality of service to the customer at all times, set example for all hotel associates.
  • Conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment.
  • Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and grounds.
  • Verify completion of all repairs, replacement, and renovation projects to offices and employee work areas.
  • Assist in training and supervising department staff .
  • Adhere to all corporate-required purchasing policies and controls.
  • Follow prescribed safety procedures for personnel and equipment by the company and OSHA.
  • Inform the Chief on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost-effective proposals for maintaining these systems.
  • Access and input information into a computer and generate reports.
  • Repair HVAC as required; and clean HVAC coils semi-annually or as required.
  • Repair appliances as required.
  • Ensure compliance of brand standard key control policies and procedures are adhered to.
  • Check Safety Systems throughout hotels on a scheduled basis according to brand standards.
  • Coordinate with other departments to fulfill guest special requests. Constant and effective communication required.
  • Assist Leadership in resolving guest concerns.
  • Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions.
  • Communication changes in suite/room status with the Front Desk and Housekeeping.
  • Answer guest questions regarding hotels and local area facilities and services.
  • Ensure all standards are adhered to at all times.
  • Any reasonable request by management that you are capable of performing.
  • Complete State and Local Pool Training to obtain Certification.
  • Complete ServSafe Food Safety Training to obtain Certification.
  • Comply with hotel policies and procedures.

Benefits

  • competitive wages with annual increases
  • extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as an annual bonus plans, 401K options, tuition assistance plus training & development and career advancement opportunities.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Accommodation

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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