Maintenance Supervisor

The Bainbridge Companies

13d

About The Position

The Maintenance Supervisor must be a “hands-on” maintenance person. The Maintenance Supervisor must be able to do just about anything that pertains to building maintenance, e.g. plumbing, electrical, painting, heating, air conditions, and appliance repair. This position is also responsible for managing your department’s budget, keeping expenses within budgeting guidelines and putting on a thrifty thinking cap to find cost-saving measures that do not compromise quality. Customer service and helping with the cleanliness and marketability of the property tops off the duties as a vital player in the property’s ability to renew and secure new leases.

Requirements

A High School education or equivalent is required; college degree is a plus but not a requirement.
Ability to fluently read and write English.
Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
Four years minimum experience as supervisor in community management maintenance, other building maintenance or related field. Renovation experience may be required for older communities built five or more years ago.
Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested.
Ability to serve on-call, as scheduled or as necessary. On-call staff is required to live within a minimum distance to the property for efficient response time.
Ability to travel to attend various company gatherings either in the general vicinity or your home, property, or in another state.
Valid driver’s license and current automobile insurance is required; position requires own vehicle to fulfill all of job’s functions.
EPA certification Type I and II.
Pest Control, if performed in house.
Other licenses and certification as required by Bainbridge, state or federal law.
Own set of basic hand tools; tools not provided by property.
Use of general maintenance equipment including but not limited to: hand tools, ladders, refrigerant recovery units, landscaping equipment and required safety equipment, all equipment must be used without jeopardizing the safety of yourself, fellow associates or residents.
Appropriate safety equipment and apparel that includes proper footwear, such as work boots.
Ability to read, analyze and interpret all forms of information
Excellent written and verbal communication skills
Ability to accept and learn from constructive criticism
Well organized, detail oriented, efficient
Ability to prioritize and multi-task
Must be team oriented but able to work independently on occasion
Strong analytical and problem solving skills
Strong customer service orientation
Ability to meet deadlines which may include late hours and weekend as needed
Ability to follow oral and written instruction
Ability to lead and motivate a staff
Basic computer and Internet knowledge
Ability to use Outlook
Ability to operate and understand personal computer functions and company utilized software packages
Must wear career apparel based on defined company standards

Nice To Haves

College degree is a plus but not a requirement.
Special skills include ability to diagnose problems with and repair the following: • Major appliances • HVAC, with EPS
Basic to intermediate plumbing, sheet rock, general carpentry
Basic to intermediate electrical, when no license is required
Pool care and pest control if required by property
Roofs and gutters
Wallpaper/painting
Irrigation maintenance and repairs
Landscaping
Fountain maintenance and repairs
Foundation/sidewalk repairs
Ice/snow removal
Golf carts and small engine maintenance
Commit to ongoing professional development and career growth

Responsibilities

Participate in company training classes and meeting, ensure all service staff receives appropriate training as required.
Organize, prioritize and ensure service requests and repairs are made correctly and in timely manner.
Inspect grounds, buildings, and other community features daily to minimize liability concerns and ensure excellent curb appeal at all times.
Oversee turnkey operations; ensure vacant units are made rent-ready in a timely manner.
Preform turnkey work as required and ensure all make-readies are inspected.
Adhere to the Standard Operating Procedures.
Possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations.
Adhere to and enforce the company’s personnel management policies and procedures.
Maintain a superior customer service relationship with residents, co-workers, vendors, and the community.
Communicate effectively with residents, co-workers, vendors, and the community.
Work with the Property Manager to handle maintenance-related resident problems.
Assist with recruiting, hiring and training of quality staff, recommend promotions and terminations when necessary.
Work with Property manager to obtain competitive bids for maintenance-related expenses.
Understand and adhere to budgeted guidelines.
Contract use of outside vendors only when necessary.
Monitor inventory and maintain appropriate levels of parts and supplies.
Maintain the staff’s safety training and MSDS binder.
Schedule and complete the Preventative Maintenance Program designed per property.
Other tasks or duties as assigned by supervisor.