Maintenance Supervisor (106 Unit Apartment Community)
About The Position
About the Organization: Advanced Management Company (AMC) is a property management company, which was started in 1982 and built on a foundation of ethical business practices. Those same principles are in place today with more than 50 apartment communities in Southern California. Our properties are located in Orange County, San Bernardino County, and Los Angeles County! We were also voted a Top Workplace in Orange County by our very own team members. Job Summary: Requires a strong sense of urgency and a commitment to excellence for the care of the fine details. This role is vital to the company's success and involves the technical repairs of the interior and exterior of the apartment community and its amenities. A passion for the fields of maintenance and customer service are key roles in this position while working closely with residents, vendors and office staff on a daily basis. Utilizes knowledge in all trades including plumbing, electrical, painting, HVAC and tiling.
Requirements
- Supervisory maintenance experience in all trades including plumbing, electrical, painting, HVAC and tiling.
- Shows up to work on time, follows direction from Community and Regional Director, interacts well with coworkers and residents and gives and receives feedback.
- Respond to emergency phone calls and available to work on Saturday or Sunday.
- Maintains company uniform, a professional image and attitude at all times; observing the policies and procedures of AMC when conducting business with prospects, residents and vendors.
- Serve our VIPs with a welcoming and caring attitude.
- Behave in a responsible, professional and ethical manner with exceptional time management, multi-tasking and leadership skills. Demonstrate personal and professional integrity at all times.
- Must be assertive, motivated, goal oriented and organized.
- Must know how to operate and care for maintenance tools and equipment such as hammers, drills etc.
- Must have good working knowledge and/or experience in all the trades – plumbing, electrical, painting, HVAC and tiling to handle a variety of maintenance issues.
- Must maintain reliable transportation daily, valid driver’s license and valid vehicle insurance.
- Physical ability to bend, stretch, reach, grasp, stand, sit, squat, kneel, walk and climb stairs and ladders for long periods of time before taking a break, and able to move arms for long periods of time and lift up to 50 pounds.
- Ability to communicate in English.
Responsibilities
- Participates in daily team meetings to uphold AMC Employee Promise and Vision Statement and outline priorities for the day in coordinance with Community Director.
- Handles or delegates resident maintenance requests and leaves apartment impeccably clean with completed notes of performed service to the resident. Regularly communicates with office staff in regards to the status of outstanding requests and when finished, submits completed work orders with detailed notes.
- Walks vacant or presumed vacant units with resident and/or Community Director to determine any damages and schedule turnover maintenance required.
- Performs turn maintenance on vacant apartments in 7 days.
- Performs technical repairs and preventative maintenance to the interior and exterior of the apartment community and its amenities including but not limited to touch up paint, repair or replace window screens and glass as needed.
- Handles resident complaints and concerns with exceptional customer service and reliable follow through.
- Works closely with Community Director to maintain expenses within approved budget while not delaying necessary repairs to the detriment of the community.
- Contracts with vendors as necessary. Obtains insurance and tax identification information before using a new vendor. Insures work is completed appropriately before authorizing payment to vendors.
- Maintains company provided equipment including but not limited to pressure washer, tools and other supplies, golf cart.
- Maintains and organizes maintenance shop in coordinance with AMC standards for the presentation during the property tour with prospective VIPs.
- Participates in monthly safety meetings. Inspect the property regularly and report all safety hazards, damages and areas needing repair. Follow up to verify completion in compliance with OSHA, property insurance companies, company and risk management policies.
- Ensures smoke detectors, circuit breakers, outlets and lights in common areas are working properly and is also aware of all utility shut-off locations.
- Requests and obtains MSDS sheets on all chemicals used on site.
- Adheres to the policies and procedures manuals.
- Performs all other duties as assigned.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401K & 3% Employer Matching Program
- Flexible Spending Accounts
- 12 Days Vacation Accrual - Live Happy Time
- Paid Sick Days - Live Happy Time
- Paid Holidays + Your Birthday!
- Annual Employee Health Expo providing free health screening and events to all employees
- Annual Tribute Awards to recognize all team members achievements
- Annual Charitable Giving - Backpack drive & holiday gifts for residents of AMC communities
- Annual Beach Cleanup
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
501-1,000 employees
