Maintenance Supervisor | Camden Heights

Camden•Houston, TX

16h

About The Position

Job Summary: Camden’s Maintenance Supervisors are experts in the maintenance of multifamily communities, and are dedicated to creating lasting impressions for our residents by anticipating needs and exceeding expectations. The Maintenance Supervisor is responsible for leading the maintenance team and overseeing the overall maintenance of the community, including repairs, the make-ready process, and preventative maintenance. Our ideal candidate will have the ability to lead with a customer focused attitude and team player mentality, committed to meeting community goals. Essential Functions: Supervise the maintenance team and efficiently schedule maintenance activities, such as make readies and service requests Monitor and prioritize service request and tasks; identify and expedite emergencies that should be top priority Communicate assignments to the maintenance team and monitor the work load throughout the day to make sure that tasks are completed timely and efficiently Coordinate, schedule, and perform preventative maintenance on community and apartment appliances and equipment Manage the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete Monitor repairs that are continuously repeated and work with the team to determine a cause and course of action Participate in completing service requests including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc. Accurately complete records in OneSite regarding service requests, preventative maintenance, and make-ready of vacant apartments Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the Community Manager Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc. Assist Community Manager in recruiting and interviewing potential maintenance team members Train, develop, and mentor the community’s maintenance staff Periodically complete written property safety audits Responsible for maintaining adequate inventory of supplies for repairs Monitor monthly maintenance budget and provide input to Community Manager for determining annual budgets Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed May oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch-out, etc.) Maintain overall organization and cleanliness of work areas and maintenance shops

Requirements

High school diploma and some college or trade school preferred
Minimum of 3 years of general maintenance experience, at least 1 year of apartment maintenance experience required
Previous supervisory experience is required
EPA certification Type I and II, or Universal and CPO certification required
Must be able to perform tile work, carpentry repairs, and all facets of the apartment make-ready process
Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
Must have certifications/permits required by city or state to perform job responsibilities (i.e., pool operations, maintenance, electricians, etc.)
Must have dependable transportation to/from work and be able to accommodate a rotating on-call schedule.
A valid driver’s license is required for employees who work at communities utilizing Low Speed Vehicles.
Ability to work a varied schedule including weekends and holidays as required
Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
Must be able to apply common sense understanding to carry out instructions and plans
Requires public contact and excellent interpersonal skills
Attendance and punctuality is essential for success in this position

Nice To Haves

Certified Apartment Service Technician (CAMT) preferred

Responsibilities

Supervise the maintenance team and efficiently schedule maintenance activities, such as make readies and service requests
Monitor and prioritize service request and tasks; identify and expedite emergencies that should be top priority
Communicate assignments to the maintenance team and monitor the work load throughout the day to make sure that tasks are completed timely and efficiently
Coordinate, schedule, and perform preventative maintenance on community and apartment appliances and equipment
Manage the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete
Monitor repairs that are continuously repeated and work with the team to determine a cause and course of action
Participate in completing service requests including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc.
Accurately complete records in OneSite regarding service requests, preventative maintenance, and make-ready of vacant apartments
Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the Community Manager
Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
Assist Community Manager in recruiting and interviewing potential maintenance team members
Train, develop, and mentor the community’s maintenance staff
Periodically complete written property safety audits
Responsible for maintaining adequate inventory of supplies for repairs
Monitor monthly maintenance budget and provide input to Community Manager for determining annual budgets
Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed
May oversee new development or rehabilitation of a community (i.e., market surveys/strategies, provide property management insight/input to construction team or contractor, walk apartments, punch-out, etc.)
Maintain overall organization and cleanliness of work areas and maintenance shops