Maintenance Supervisor

The Lynd Company-posted 3 months ago
Full-time
Lake Charles, LA
Real Estate
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The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market-ready apartments-units to meet leasing demands. Oversees general property appearance to meet or exceed standards.

  • Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
  • Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
  • Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
  • Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
  • Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
  • Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log.
  • Cleans boilers, if applicable, two times per year.
  • Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
  • Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
  • Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
  • Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
  • Communicate with the Property Manager all aspects of on-call service request requirements.
  • Oversees and delegates to the qualified maintenance team the on-call schedule.
  • Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
  • Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
  • Keeps accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors.
  • Keeps a record of all chemicals and their antidotes in a prominent place.
  • Possesses working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same.
  • Assists Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
  • Possesses knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posting a visible map of the same.
  • Ensures storage area entrances are locked and have adequate lighting.
  • Performs regular inspections of all units, buildings, common areas, and see that repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
  • Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting.
  • Changes air-conditioning filters at least once every three months.
  • Always represents the company professionally.
  • Ensures all maintenance staff is following safe work practices.
  • Ensures that maintenance staff performs to company standards and handles service requests timely.
  • Wears company uniform daily to always include required ID.
  • Maintains open communication with the Property Manager and other staff.
  • Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
  • Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude.
  • High school diploma/GED and three to five years of experience in facility maintenance and mechanical repair required, or an equivalent combination of experience and education.
  • EPA Type lII or Universal license and Certified Pool Operator (CPO) is required.
  • Trade school and military training are a plus.
  • Trade skills include plumbing, electrical, drywall, painting, cabinetry, carpeting, pools, and appliance repair.
  • Must work flexibly and be on-call for emergencies on weekends, evenings, and holidays.
  • HVAC experience preferred.
  • Supervisory experience preferred.
  • Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
  • Bilingual Spanish is a plus.
  • Knowledge and skills to operate standard and specialized tools for repairs and maintenance.
  • Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
  • Supervisory and leadership skills to delegate and guide the work activities of others.
  • Attention to detail and problem-solving skills.
  • Basic computer/technical skills to operate mobile computing or communications devices.
  • Skill and ability to communicate verbally clearly and concisely and in writing, apply critical thinking and problem-solving skills.
  • Ability to maintain confidentiality and appropriate discretion.
  • Possess a take-charge personality with the ability to handle multiple priorities and meet deadlines.
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