Maintenance Supervisor - Mill Creek

Gallery Residential • Athens, GA

131d

About The Position

The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance related tasks.

Requirements

• Employment history that demonstrates the application of knowledge and skills in the safe use and maintenance of hand tools, power tools, mechanical equipment, and measuring devices.
• Working knowledge of OSHA standards and MSDS regulations.
• 2 to 3 years of apartment maintenance experience or equivalent.
• High school diploma or GED; college or technical degree is preferred.
• Demonstrated ability to read, write, and communicate effectively.
• Demonstrated mathematical skills necessary to complete basic maintenance duties.
• Demonstrated ability to apply principles of logical thinking to define and correct problems.
• Proficient in internet, word processing, spreadsheet, and database management programs.
• Must have EPA certifications Type I and II or Universal for refrigerant recycling.
• Valid Certified Pool Operator or Certified Spa and Pool Operator certificate.
• Current valid driver’s license required.

Responsibilities

• Work with on-site team members to prioritize solutions and provide frameworks that will drive journey metrics.
• Understand issues and opportunities and demonstrate relentless focus on solving them through innovative solutions.
• Engage with residents, prospective residents, associates, and stakeholders to understand needs and lead with the values of the company culture.
• Create and maintain clear and sequenced plans to successfully launch projects.
• Lead cross-functional teams through change programs and projects, leveraging frameworks and influence modeling to drive awareness and outcomes.
• Participate in activities outside the normal course of daily business that will enhance both the Company and your stature in the marketplace.
• Assist with and complete work orders generated from resident requests for service.
• Oversee and complete the 'make-ready' process to prepare vacant apartment homes for leasing and new move-ins.
• Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, and common areas.
• Inspect work performed by other service team members and contractors to assess effectiveness and develop corrective action plans.
• Maintain adequate inventory of spare parts and maintenance materials.
• Assist Community Director in developing the budget for regular repair and maintenance and capital expenses.
• Complete monthly Preventative Maintenance procedures.
• Conduct regularly scheduled safety meetings and ensure compliance with safety laws and requirements.
• Demonstrate customer service skills by treating residents and others with respect and responding to complaints.
• Monitor and ensure compliance with regulatory requirements and organizational standards.
• Schedule and perform minor and routine maintenance on all appropriate equipment.
• Conduct routine and periodic property inspections to identify safety and risk management concerns.
• Complete documentation and other paperwork in a timely and accurate fashion.
• Identify areas for improvement and offer suggestions to improve the property's efficiency, profitability, and productivity.
• Keep abreast of new trends and changes in the industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees