About The Position

Along with the Community Manager, the Maintenance Supervisor is responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community. Responsible for walking and accepting units from construction, maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Must be flexible and able to work varied schedule, including weekends and some holidays as required.

Requirements

  • Construction experience preferred.
  • Previous supervisory experience is required.
  • Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community.
  • Must have a valid driver’s license or means of immediate transportation to provide service calls.
  • High School Diploma or equivalent required; some college or trade school preferred.
  • Position requires a minimum of 5 years general maintenance experience and/or at least 1-year multi-family, industrial or institutional Service Request experience.

Nice To Haves

  • Freon Recovery Certification Type I and II, or Universal.
  • Certified Apartment Service Technician (CAMT) preferred.
  • Certifications in boilers, plumbing, HVAC (basic and advanced), journeyman license, use of fire extinguisher and first aid preferred.
  • Must have training in compressor diagnosis, appliance repair, etc.
  • Painting experience.

Responsibilities

  • Supervises, schedules and performs maintenance activities for apartment community along with maintenance staff.
  • Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.).
  • Determine weekly apartment make-ready and Service Request schedules.
  • Report apartments that are ready to show to the Community Manager.
  • Complete weekly/daily maintenance employee schedules and assignments in tandem with Community Manager.
  • Communicate assignments and tasks to employees.
  • Periodically check the work progress of each maintenance employee.
  • Provide input to Community Manager regarding employee performance evaluations.
  • Assist Community Manager in recruiting and interviewing potential staff members.
  • Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments.
  • Use Service Request and schedules to establish priorities.
  • Assign Service Requests equally to Maintenance Technician(s).
  • Monitor the completion of Service Requests in order to limit call backs.
  • Coordinate warranty work orders with Vendors.
  • Monitor the number of times a specific repair must be repeated.
  • Coordinate and schedule appropriate safety and skills training for maintenance employees.
  • Assess training needs of maintenance employees.
  • Provide one-on-one training to employees that may need to polish current skills.
  • Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted.
  • Identify and correct hazardous community conditions.
  • Tour property daily to look for needed maintenance and liability hazards.
  • Repair hazards or assign completion of these tasks to the Maintenance Technicians.
  • Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
  • Order supplies while managing maintenance budget.
  • Attendance is an essential job function.
  • May be requested to assist in other communities, if needed.
  • Assist with hazardous weather problems, fires, floods, freezes, etc.
  • Responsible for overall organization and cleanliness of work areas and maintenance shops.
  • Responsible for vendor management, contract monitoring and quality control.

Benefits

  • HDHP Health Insurance Plan
  • PPO Health Insurance Plan
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays (includes Birthday Holiday)
  • Up to 130 hours of PTO

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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