Maintenance Supervisor, 2nd Shift

Northwestern University • Evanston, IL

101d • $25 - $25

About The Position

Northwestern University is looking for a 2nd Shift Maintenance Supervisor. The schedule for the position is Monday-Friday, 3:30PM to 12:00AM. The Maintenance Supervisor is responsible for high-quality general maintenance operations of Northwestern University's student residence halls located on the Evanston campus. The primary job duties for the Maintenance Supervisor include responding to service requests, preventive maintenance programs, staff supervision, fulfilling work assignments, etc. while upholding safety and customer service standards. Pay: The pay range for this position is $25.05 - 25.87 per hour.

Requirements

• High school diploma, or equivalent is required.
• All Maintenance Supervisors must meet eligibility requirements for Certified Drivers: 1) Have a valid driver's license; 2) Have a driving record with no more than one major moving violation or one accident in the past year, and 3) Have a driving record with no serious events.
• Minimum of 3 years' work experience in general maintenance, building maintenance, renovation, or construction. University housing general maintenance work experience is preferred.
• Must have the physical skills and endurance to move about campus and the buildings in order to fulfill daily maintenance tasks and activities.
• Knowledge and experience with various cleaning products and equipment in field.
• Must have familiarity of safety requirements and precautions and able to set examples for proper safety measurements for employees.
• Ability to stand for up to 7.5 hours, bend, climb, stoop, manipulate and operate moderately heavy equipment, climb up to 5 flights of stairs at one time, kneel, reach/extend to reach ceilings and corners, push/pull carts and vacuums.
• Ability to lift and/or move items weighing up to 50lb.
• Ability to transport items outdoors during all types of weather.
• Ability to perform cleaning of bodily fluids.

Nice To Haves

• Good communications skills with a good command of the English language; Ability to maintain effective working relationships to meet and deal tactfully, professionally, and courteously with students, staff, and general maintenance staff.
• Knowledge of institutional or commercial cleaning methods, techniques, cleaning chemicals, supplies and equipment.
• General knowledge of the tools, equipment, and setups for use with conferences.
• Basic knowledge of the activities and services necessary to efficiently provide services for conference activities.
• Knowledge of procedures for accident reporting.
• Ability to perform duties promptly and efficiently under pressure of deadlines and with interruptions.
• Ability to be flexible in order to meet the needs of the residences.
• Ability to work independently and use sound judgment.
• Ability to lead a group of employees.
• Ability to give basic instructions to others.
• General math comprehension.
• Ability to follow written and oral instructions.
• Knowledge of hospitality industry with key emphasis on quality service.
• Ability to maintain adequate attendance.
• Ability to adapt to changing duties and responsibilities with the advancement of technological improvements.
• Self-motivated and shows initiative to start and complete tasks.
• Fluency in Spanish, or other language, is helpful but not required.
• Some trade school/training is preferred.
• Previous supervisory or lead general maintenance work experience preferred.

Responsibilities

• Prioritize and assign service requests to the maintenance team; monitor completion of service requests and follow up on any outstanding items; assist in the completion of service requests as necessary.
• Handle all escalated general maintenance requests in a timely manner.
• Supervise employees, ensuring a motivated and engaged workforce by providing positive reinforcement and mentoring; prioritize and inspect the work of the Maintenance employees.
• Address student residents' concerns and resolve issues in a timely and professional manner.
• Inspect grounds, housing facilities, and other community features daily to minimize liability concerns and future repairs.
• Manage maintenance supply inventory while adhering to guidelines for distribution and use.
• Observe safety and security procedures and determine the appropriate action beyond guidelines and reports unsafe conditions to appropriate staff.
• Perform other duties as assigned.

Benefits

• Meaningful, competitive, high-quality health care plans.
• Retirement benefits.
• Tuition discounts.
• Comprehensive programs and services to help you and your family navigate life's challenges and opportunities.
• Support for flexible work arrangements.
• Programs to help you locate and pay for quality, affordable childcare and senior/adult care.
• Support for employee career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: High school or GED