Maintenance Superintendent, MLK Apartments

VESTA MANAGEMENT CORPORATION•Hartford, CT

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About The Position

Be a part of the best team in Property Management! Construction is underway at MLK Apartments, a newly redeveloped affordable housing community in Hartford, CT. Vesta Management is seeking a highly skilled, affordable housing experienced, results driven Maintenance Superintendent to join our team at this vibrant new community. The Maintenance Superintendent is fully accountable for oversight of all day-to-day physical operations, ensuring enhanced value of the property while meeting the established standards for safety, appearance and operation within the budgeted financial goals. Managing the inventory of “ready” apartments to support the property’s marketing and leasing efforts, scheduling and supervising staff and contractors, and inspecting completed make ready apartments for move-in. Emergency on-call, nights, and weekends may be required. May be required to drive a company vehicle. Responsible for leading a team of Maintenance professionals alongside the Property Manager. Responsible for maintaining the physical appearance, condition, cleanliness and curb appeal of the property. Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.). Preserves and respects resident, applicant, employee and company confidentiality. Report for on-call duties to provide 24 hour/7day per week emergency maintenance service. Lead maintenance staff and workflow processes; delegating maintenance tasks and work orders. Responsible for physical plant oversight, reporting regularly to the Property Manager, to ensure successful day to day property operations. Report directly to the Property Manager, and responsible for inspecting and identifying any physical property/maintenance needs and making recommendations to the Property Manager and Physical Plant Coordinator/Area Maintenance Supervisor if applicable. Document capital improvement and/or contracted needs and develop scopes of work to be completed, solicit competitive bids and provide bid package to Property Manager for selection. Oversee and communicate regularly with vendors on site throughout the project or seasonal contract. Oversee, order, and maintain inventory levels of parts and supplies. Ensure that maintenance shop and current supplies are kept accessible and organized. Maintain Capital Inventory Control Log. Consistently maintain the overall attractiveness of the property, taking initiative as needed to keep the property looking professional and appealing to current and potential residents, owners, investors, and lenders. Regularly conduct inspections of and ensure that apartments, building systems, common areas, and grounds meet Vesta quality standards and expectations, by correcting any deficiencies. Responsible for assigning, handling, completing, and documenting service requests/work orders, ensuring that our residents’ maintenance needs are met properly, quickly, thoroughly, and professionally. Maintenance and repair may include plumbing, HVAC, carpentry, appliances, carpeting, drywall, worn or defective parts, grounds, and electrical systems. May be responsible for pool maintenance, depending on property needs. Assists with moving appliances, abandoned furniture and unloading and storing supplies. Ensure unsafe conditions are corrected immediately, and practice “safety first”. Communicate, maintain accurate records, scheduling inspections, preventative maintenance, work orders/service requests (received and completed), apartment make-ready status, and assigned work-in progress. Maintain Property Inspection Control Log, Winter Weather Log, and Interior/Exterior Light Log. Communicate, prepare, and schedule apartments for occupancy within three to five days of vacancy, to maximize occupancy. Trash out and clean out of food, furniture, appliances and other debris within assigned vacant unit. Prep assigned unit for painting and flooring. Timely and thorough completion of assigned items on make ready punch list, including, but not limited to; cleaning, painting, flooring, caulking, wall prep, removal and cleaning/replacement of receptacle and switch plate covers and light fixture bulbs, and holes in walls. While completing make ready punch list, inspect and report any additional maintenance needs including repairs or replacements not initially noted. Complete any additional tasks that are within manageable skill set. After final maintenance, painting, and floor work, the Maintenance Superintendent may be responsible for the last “sparkle”/touch prior to final move in ready inspection. Ensure ready apartments are inspected daily, communicate and input any new maintenance needs, and inform leasing of ready unit status for prospect showings. Other duties as assigned by management.

Requirements

5 plus years of related experience.
Apartment community experience required.
Drywall, lock change, and light electrical, carpentry, flooring, and plumbing experience required.
HVAC Type I and Type II required.
Knowledge of 3rd party government agency inspection protocol, i.e., REAC, State Finance Agency, etc.
Experience leading a team required.
Must possess your own hand and power tools.
Valid Driver's License and clean driving record required.
Successful completion of a background check and drug screening required.

Nice To Haves

Multilingual a plus.

Responsibilities

Oversight of all day-to-day physical operations
Managing the inventory of “ready” apartments
Scheduling and supervising staff and contractors
Inspecting completed make ready apartments for move-in
Emergency on-call, nights, and weekends may be required
Maintaining the physical appearance, condition, cleanliness and curb appeal of the property
Assist with and attend resident retention initiatives
Preserves and respects resident, applicant, employee and company confidentiality
Report for on-call duties to provide 24 hour/7day per week emergency maintenance service
Lead maintenance staff and workflow processes; delegating maintenance tasks and work orders
Responsible for physical plant oversight
Report directly to the Property Manager
Document capital improvement and/or contracted needs and develop scopes of work to be completed, solicit competitive bids and provide bid package to Property Manager for selection
Oversee and communicate regularly with vendors on site throughout the project or seasonal contract
Oversee, order, and maintain inventory levels of parts and supplies
Maintain Capital Inventory Control Log
Consistently maintain the overall attractiveness of the property
Regularly conduct inspections of and ensure that apartments, building systems, common areas, and grounds meet Vesta quality standards and expectations, by correcting any deficiencies
Responsible for assigning, handling, completing, and documenting service requests/work orders
Maintenance and repair may include plumbing, HVAC, carpentry, appliances, carpeting, drywall, worn or defective parts, grounds, and electrical systems
Assists with moving appliances, abandoned furniture and unloading and storing supplies
Ensure unsafe conditions are corrected immediately, and practice “safety first”
Communicate, maintain accurate records, scheduling inspections, preventative maintenance, work orders/service requests (received and completed), apartment make-ready status, and assigned work-in progress
Maintain Property Inspection Control Log, Winter Weather Log, and Interior/Exterior Light Log
Communicate, prepare, and schedule apartments for occupancy within three to five days of vacancy, to maximize occupancy
Trash out and clean out of food, furniture, appliances and other debris within assigned vacant unit
Prep assigned unit for painting and flooring
Timely and thorough completion of assigned items on make ready punch list
While completing make ready punch list, inspect and report any additional maintenance needs including repairs or replacements not initially noted
Complete any additional tasks that are within manageable skill set
Ensure ready apartments are inspected daily, communicate and input any new maintenance needs, and inform leasing of ready unit status for prospect showings
Other duties as assigned by management