Maintenance Superintendent

Housing Authority of Baltimore City•Baltimore, MD

10d

About The Position

The primary purpose of this position is to perform oversight, planning, and coordination of activities and work of Maintenance Operations for the assigned HABC properties. The employee in this classification performs diversified duties in skilled, technical, and supervisory work. The incumbent responsibilities and assignments are broad in scope and require independent judgment on issues that are complex, interpretive, and evaluative in nature. This position is responsible for ensuring that established standards are maintained with regard to the execution and effectiveness of maintenance/repair work, vacant unit turnover, curb appeal, and contract administration. The work of this class involves significant accountability and decision-making responsibility. The incumbent is expected to follow all HABC policies, perform all work accurately and thoroughly, and respond to the needs of residents and management in a timely, courteous, and respectful manner at all times. All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.

Requirements

High school diploma or GED with additional training related to maintenance, HVAC, and HUD quality standards supplemented by ten (10) of building/facilities maintenance and repair, which includes two (2) years of supervisory or lead experience; OR ten (10) years equivalent combination of education, training, and experience.
Possession of a valid Maryland driver's license.
Must be able to be covered under the Authority's vehicle insurance policy.
Must not engage in private real estate
Availability to work some evenings and weekends as needed.
Successful completion of a prescreening investigation, including verification of employment history and education credentials.
A 6-month probationary period applies to this full-time permanent position.
All new employees are required to receive at least one COVID-19 vaccination shot in a two-shot series or be fully vaccinated prior to the date of hire.
FOR INTERNAL CANDIDATES ONLY: Current HABC employees who are on probation, whether due to initial new hire status (6 months) or promotion (3 months), will have the opportunity to apply for other roles within HABC once their probationary period is successfully completed. This allows time for growth, development, and the demonstration of their skills and commitment, paving the way for new opportunities within the organization.
If you are currently under the progressive disciplinary process or have received disciplinary action within the past six (6) months, it may impact your ability to be considered for promotion within HABC. Please refer to the Manual of Personnel Policies or the applicable Collective Bargaining Agreement for additional information regarding the disciplinary process.

Responsibilities

Assist with and participate in the coordination of assigned program budget; submit budget recommendations; monitor expenditures in accordance with HABC’s policy and procedures.
Engage in mentoring, including providing guidance or advisement concerning implications on courses of action and merits of one or more strategies to maintenance staff.
Prepare various reports on productivity and other maintenance activity operations and activities.
Ensure staff follow applicable state and federal regulations and Housing Authority policies.
Supervise supervising technician in all areas of maintenance, including carpentry, painting, metal work, plumbing, electrical work, and other labor-intensive maintenance services as required.
Perform spot inspections of grounds and vacant unit conditions, review quality standards of maintenance as established by the Authority.
Assist in determining appropriate technical solutions regarding all phases of work; perform job layouts and make cost estimates based on the type and amount of manpower and materials involved, as required.
Adhere to maintenance standards, federal, state, or local codes, and review operations to increase productivity and effect net cost reductions, and operations within the limits of authorized budgets.
Assist with monitoring and inspecting the work of contractors providing related services to the Housing Authority.
Execute performance evaluations. Assist in the preparation of performance evaluations for subordinates in review performance evaluations for the maintenance department in accordance with the Housing Authority standards.
Maintain a routine work order average completion time of less than 30 days.
Ensure emergency work orders are abated/completed within twenty-four (24) hours.
Maintain a unit turnover average of less than 26 days
Coordinate and monitor activities needed for the preparation of REAC inspections to obtain the maximum score possible for the agency.
Assist with the preparation of documentation related to disputes of deficiencies found during REAC Inspections.
Assist with the preparation of required reports and documentation as required by Housing Authority and HUD policies and procedures.
Receive, investigate, and respond to residents’ complaints as required.
Provide leadership and work with staff to develop and retain highly competent, customer service-oriented staff through selection, training, and day-to-day management practices to accomplish the agency’s mission.
Coordinate maintenance staff on-call and overtime processes.
Establish and maintain effective working relationships with resident councils, residents, peers, subordinates, supervisors, vendors, and the general public.
Demonstrates courteous and cooperative behavior when interacting with clients, visitors, and HABC staff.
Works in coordination with subcontractors for maintenance work as required. Inspects work completed by subcontractors.
Completes appropriate work order documentation for all maintenance tasks.
Performs other duties as assigned.