Maintenance Service Technician - Ellicott Gardens II

Humphrey Management•Ellicott City, MD

4d•Onsite

About The Position

We welcome applications from professionals in the hospitality, retail, restaurant, and construction industries. Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region. The Humphrey Management portfolio is comprised of multi-family, senior, conventional, and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home. Humphrey Management achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce. Community overview & position summary: The Service Technician is an integral part of the on-site Service Team. The position will respond and attend to resident service requests. Communicates with residents to resolve maintenance issues. Assists the Service Manager in performing preventive maintenance of the asset. As a Humphrey Management Ambassador, the Service Technician pays particular attention towards asset protection. Displays solid knowledge and skill in the safe use of hand and power tools and other materials to complete maintenance tasks. Follows all company, safety, and security policies and procedures. Visually inspects the community and reports any maintenance concerns. The Service Technician reports directly to the Community Manager/Service Manager and is accountable to the Property Owners, Residents, and Team Members. Duties: The position of Service Technician is responsible for all the plumbing, electrical, HVAC and painting at the community. Performs repairs, maintenance, and cleaning of property both interior and exterior.

Requirements

At least one-year related experience required
Must have outstanding customer service skills
A valid driver's license is required

Responsibilities

respond and attend to resident service requests
Communicate with residents to resolve maintenance issues
Assist the Service Manager in performing preventive maintenance of the asset
Pay particular attention towards asset protection
Display solid knowledge and skill in the safe use of hand and power tools and other materials to complete maintenance tasks
Follow all company, safety, and security policies and procedures
Visually inspect the community and reports any maintenance concerns
Responsible for all the plumbing, electrical, HVAC and painting at the community
Perform repairs, maintenance, and cleaning of property both interior and exterior

Benefits

Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours.
We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment.
We offer a $1500 annualized waiver, if health insurance coverage is not needed.
In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year.
Position is eligible for a bonus potential.
On-call Service Manager/Service Technician and Community Manager will receive a $25 monthly cell phone reimbursement.

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