Maintenance - Service Manager

Morgan Properties • Garner, NC

74d • $25 - $29

About The Position

Are you a dynamic leader passionate about exceptional service and operational excellence? We're looking for a results-driven Service Manager to lead our 208-unit community, ensuring smooth operations and a top-tier living experience for residents. In this role, you'll guide a dedicated team, uphold maintenance standards, and contribute to our ongoing success.

Requirements

• Proven leadership experience in service or maintenance, preferably in a large residential setting.
• Strong problem-solving abilities and the capacity to make timely, effective decisions.
• Excellent communication skills for leading teams and engaging with residents.
• Exceptional organizational skills, with the ability to prioritize and manage multiple tasks effectively.
• A passion for delivering outstanding customer service and upholding high standards of quality.
• Must have a valid driver's license.
• Must live within a 30-minute commute of the property.
• 5+ years of managerial experience at an apartment community of 500 units or more.

Nice To Haves

• HVAC/EPA/CFC Certification preferred.

Responsibilities

• Lead with Purpose: As a hands-on leader, you'll inspire your team to excel in all aspects of service, maintenance, and customer care.
• Strategic Decision-Making: Think ahead and plan proactively to ensure the smooth operation of the property.
• Exceptional Communication: You'll be the go-to point of contact for residents, your team, and cross-functional departments.
• Organizational & Administrative Expertise: From managing work orders and schedules to overseeing inventory, budgets, and maintaining accurate records.
• Take Pride in Service: You will take pride in the work you do, ensuring that both the maintenance needs of the property and the development of your team are handled with the highest level of professionalism and care.

Benefits

• Pay Range: $25.00-$29.00
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions - paid monthly
• $300 Morgan Essentials - paid quarterly
• On-call Appreciation: $15/day for holding the on-call phone
• Employee Referral Payment Program - up to $750
• Education/Tuition Reimbursement
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long and Short-Term Disability
• 401(k) Retirement Plan with company match
• Generous paid time off, including 10 holidays per year and sick leave
• Employee Assistance Program
• Additional employee discounts available!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Real Estate
• Number of Employees: 1,001-5,000 employees