Maintenance Safety, Training Manager - Workforce Development Specialist (New Haven)

Connecticut Transit • Stamford, CT

82d

About The Position

This position is responsible for leading the development and delivery of comprehensive, system-wide technical maintenance training and safety programs. A key focus of the role is managing and implementing the CTtransit Maintenance Apprentice & Workforce Development Program, which is designed to attract, train, and retain the next generation of skilled maintenance professionals. The incumbent will play a central role in supporting company-wide training initiatives aimed at strengthening the overall workforce. This includes fostering career pathways, enhancing technical competencies, and promoting professional growth within the maintenance department. In addition, the position is tasked with embedding a strong safety culture across all maintenance operations by integrating safety practices into training curricula and ensuring consistent adherence to safety standards. By championing workforce development and supporting recruitment and training strategies, this role directly contributes to building a more resilient, skilled, and future-ready maintenance workforce.

Requirements

• Minimum possession of a bachelor's degree with major course work in engineering, training, business management or a related field is required.
• An equivalent combination of education and work experience on a year-for-year basis can be substituted for the 4-year degree requirement.
• Completion of two (2) years of advanced technical schooling with major course work in; automotive and heavy vehicle repair, mechanical engineering or training along with additional work experience can be used as a substitute for not meeting the degree requirement.
• Experience in managing employees in a union environment, interviewing, hiring, training, employee development, and managing employee discipline.
• Five (5) years of experience in varied fleet maintenance activities with at least one (1) full year of significant responsibility as a trainer or training officer is required.
• Experience with the use of digital fleet maintenance technologies, charging monitoring systems and use of computers is required.
• Proficient with NFPA, OSHA and DEEP regulations to deliver safety and health training to employees.
• Extensive knowledge of the principles and techniques of fleet service training and curriculum development.
• Ability to communicate ideas effectively orally and in writing, along with interpersonal skills, tact and diplomacy.
• Ability to work both independently and in a team environment.
• Experience in ZEV technologies and training are preferable.
• Proficient in software programs (word processing, spreadsheet and database), Internet applications and utilization of all relevant office equipment.
• Must be able to handle confidential information.
• A valid drivers' license is required.
• Current active CDL is highly preferred.
• OSHA 30 & NFPA 70e certifications preferred or the ability to obtain certification in 6 months of hire.

Nice To Haves

• Experience in ZEV technologies and training are preferable.
• Current active CDL is highly preferred.
• OSHA 30 & NFPA 70e certifications preferred or the ability to obtain certification in 6 months of hire.

Responsibilities

• Assists in developing and conducts technical maintenance training programs.
• Oversees safety and training program development, instructional content and execution success of said programs.
• Creates training program content, curriculum and shall be responsible for the full execution of the CTDOT Workforce Development apprentice program.
• Regularly conducts instructional courses for all apprentice participants and employees in the troubleshooting and repair of all systems found on the buses operated by CTtransit.
• Must be able to work flexible schedules which will reflect transit system operations.
• Conducts training on federal and state rules and regulations regarding safety and environmental issues.
• Plans, schedules and conducts monthly safety meetings based on company safety trainings goals.
• Develops and administers the maintenance re-training program.
• Conducts and reports any unsafe work conditions.
• Trains employees on the importance of workplace safety.
• Conducts incident and accident investigations including providing documentation and follow-up to executive leadership.
• Coordinates and arranges training with outside providers and vendors for additional training opportunities.
• Additional responsibilities include assisting with vehicle troubleshooting and problem solving, conducting facility tours, operating laboratory and test equipment as part of training program activities, and maintaining an inventory of all assigned equipment.
• Performs a variety of general and advanced technical and administrative functions.
• Ability to prioritize tasks, manage time effectively and work cooperatively with all levels of personnel.
• Attends in-service training, seminars or other opportunities for professional development as made available by CT Transit.
• Has thorough working knowledge of CT Transit's policies and procedures.
• Supports ongoing evaluation and documented observations of trainee and employee performance with supplemental training as required.
• Create training presentations, video content, bulletins and other safety and training department messaging.
• Conducts employee safety observations and inspections with the direct authority to remove employees from service due to unsafe acts or related safety policy violations.
• Conducts retraining programs related to disciplinary and non-disciplinary matters including safety topics as required.
• Administers develop and implement various personnel policies and procedures related to training employees.
• Assist in managing emergencies involving the safety and training department as needed on a 24/7 basis.
• Administers appropriate and progressive employee discipline for safety and training related policy violations and drafts associated reports and documentation.
• Ability to remove employees from service due to execution of unsafe acts.
• Additional administrative duties as assigned.
• Performs other duties and responsibilities as assigned in other departments and/or divisions as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transit and Ground Passenger Transportation
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees