Maintenance, Repair, Operations (MRO) Coordinator

Edge Autonomy • San Luis Obispo, CA

94d • $25 - $32

About The Position

The Maintenance, Repair, and Operations (MRO) Coordinator is responsible for assisting the After Market team and the Director of Global Support by assisting in repairs and customer relationships (As needed) to ensure on-time delivery of products and meet profitability expectations of Edge Autonomy while coordinating engineering and production efforts related to aftermarket activities with a customer-focused mentality.

Requirements

• US Citizenship
• Experienced in aviation maintenance practices
• Excellent interpersonal relationship building, including transparent communication, the ability to work in a team
• Ability to manage multiple customers, projects, and daily tasks.
• Proficient with Microsoft Office Suite
• Database management skills
• Ability to read, review, and understand engineering drawings and specifications preferred

Nice To Haves

• Experience with Composites and Electronics manufacturing methods preferred
• Ability to perform data analytics and visualization preferred
• Experience in Zendesk, SharePoint, PowerBI, and Jira preferred

Responsibilities

• Support the team on customer requirements specific to repairs of products associated with in-house RMA’s.
• Assist in the receipt and documentation of all customer returned aircraft, systems, and support equipment through Edge’s RMA process.
• Support the Global support team, as needed, with various coordination with other departments including attending internal and external meetings, as appropriate.
• Assist the After Market team and Director of Global Support in acquiring up to date pricing, lead times and materials needed to complete a repair or a Quote.
• Provides support to management and the Global Support team on orders from RMA receipt, quoting, production and final Shipment to the customer.
• Maintain digital record keeping systems.

Benefits

• Matching 401(k)
• Paid PTO
• Paid holidays
• Medical, vision, and dental insurance
• Group Short-Term & Long-Term Disability
• HSA and FSA Options
• Critical Care Plan
• Accident Care Plan

What This Job Offers

• Number of Employees: 501-1,000 employees