MUHA - Maintenance Program Manager - Facilities Management

Medical University of South Carolina • Charleston, SC

4d

About The Position

The Maintenance Program Analyst (MPA) is a field-engaged, technically focused role supporting the performance, reliability, and compliance of maintenance programs across Facilities Engineering Operations and Maintenance at the Medical University of South Carolina (MUSC) and Medical University Hospital Authority (MUHA) in the Charleston region. This is not a desk-only position. The MPA works directly with critical building systems and infrastructure, partnering with skilled trades, contractors, and vendors in mechanical rooms, rooftops, and active equipment spaces to ensure maintenance is performed safely, effectively, and in accordance with established standards. In this role, you will apply real-world maintenance knowledge to evaluate, verify, and improve preventive maintenance (PM) activities on HVAC, electrical, mechanical, and other essential systems. You will be hands-on in validating contractor work, troubleshooting gaps in maintenance execution, and ensuring equipment is maintained to the highest standards for safety, reliability, and compliance. The MPA plays a key role in developing, implementing, and executing a preventative maintenance audit program that leverages field observation, technical judgment, and data analysis to improve performance, accountability, and reliability outcomes. This program identifies gaps between internal and contracted maintenance practices, uncovers deficiencies in PM execution, and drives targeted improvements across maintenance programs.

Requirements

• Associate’s degree in HVAC, mechanical, electrical, facilities management, or related technical field or equivalent combination of education and relevant experience.
• 5-10 years of experience in facilities maintenance, building systems, or related field.

Nice To Haves

• Bachelor’s degree in engineering, facilities management, or related field.
• EPA 608 Certification
• Electrical or mechanical trade licenses
• Certified Thermographer
• Certified Maintenance & Reliability Technician (CMRT)
• Background in HVAC, electrical, mechanical systems, or facilities maintenance.
• Comfortable working in active mechanical and equipment environments.
• Strong understanding of how maintenance should actually be performed—not just documented.
• Experience with CMMS systems and maintenance documentation.
• Ability to identify problems in the field and drive practical solutions.
• Detail-oriented with a strong focus on quality and accountability.
• Committed to supporting operations through a flexible schedule, including alternate shifts when required.

Responsibilities

• Contract Oversight, Field Verification & CMMS Management Support the monitoring and administration of maintenance contracts within the CMMS, ensuring all work is properly documented, asset-linked, and contract-compliant. Perform hands-on field verification of contractor PM work to confirm quality, completeness, and adherence to scope. Identify and address deficiencies that could impact equipment reliability or regulatory compliance. Work directly with contractors and internal teams to correct issues and improve execution. Use technical expertise to validate maintenance performed on HVAC, electrical, mechanical, and building systems.
• Preventive Maintenance Program Evaluation & Technical Analysis Evaluate preventive maintenance programs against real-world equipment conditions and service requirements. Partner with the Preventive Maintenance Manager to improve PM strategies and effectiveness. Analyze maintenance data to identify performance trends, recurring issues, and reliability risks. Develop practical, actionable insights to improve maintenance quality and reduce downtime. Ensure PM tasks are realistic, properly scoped, and technically sound.
• Compliance, Auditing & AEM Program Support Conduct field audits and inspections to verify maintenance work has been performed correctly—not just documented. Ensure compliance with regulatory standards, contractual requirements, and AEM program guidelines. Maintain audit records, findings, and corrective actions to support survey readiness. Identify systemic issues and recurring failures through data and field observations. Support AEM program growth through equipment validation, documentation accuracy, and performance tracking.
• Operational Coordination & Workflow Improvement Coordinate maintenance activities between contractors, shops, and departments to keep work moving efficiently. Support planning and scheduling of maintenance work across multiple teams. Act as a technical liaison between field staff and leadership. Identify inefficiencies in maintenance workflows and recommend practical improvements. Help standardize processes to improve consistency and execution across teams.
• Technical Procurement Support & Additional Duties Provide input on parts, materials, and equipment based on field performance and lifecycle considerations. Support procurement decisions with a focus on reliability and maintainability. Perform other duties as needed to support Facilities Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree