Maintenance Planner

Salas O'Brien•Bethesda, MD

1d•$65,000 - $80,000•Onsite

About The Position

Maintenance Planner At Salas O’Brien we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That’s why we’re committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future. Job Summary The National Institutes of Health (NIH) tracks approximately 75,000 facility assets across disciplines including Conveyance, Electrical, Mechanical/HVAC, Plumbing. To enhance efficiency and accuracy in tracking and maintaining these assets, NIH has implemented an Integrated Work Management System (IWMS), streamlining the process for submitting and managing trouble and maintenance tickets electronically. As the prime contractor supporting this system, Salas O’Brien is seeking a Maintenance Planner to join our team onsite at the NIH campus in Bethesda, Maryland. This role will primarily support the Division of Facilities Operations and Maintenance (DFOM), ensuring effective coordination and management of facility maintenance activities within the IWMS framework. You will be working in an office environment.

Requirements

Strong problem solving and analytical skills
Effective organizational skills, demonstrated by ability to set priorities, coordinate multiple projects simultaneously, and show attention to detail
Self-starter, work well within a team environment with minimal direction
Good team player and leadership skills, focused and motivated, problem-solver
Demonstrates the ability to effectively collaborate with multiple levels of management, peers, represented workforces, and business stakeholders.
Inventory control principles and best practices for facilities
Ability to understand engineering drawings and parts lists with accuracy
Strong organizational and communication skills
Proven ability to apply strong analytical, problem-solving, and multitasking skills
Associates degree plus 3 years’ experience, or Bachelors from accredited institution in Facility Management, Operations Management, Logistics, Industrial Engineering or related discipline
Candidates without a degree may qualify with an equivalent combination of education and professional level experience in work control, planning, or logistics
Proficient with the Microsoft Office suite of applications (e.g., Outlook, Word, Excel, etc.), particularly Excel
Knowledge of Integrated Work Management Systems (IWMS) or Computerized Maintenance Management Systems (CMMS) (preferred)
Excellent verbal and written communication skills; ability to communicate at multiple levels, including engineers, project managers, business analysts, and customers
Must be a US Citizen for Security Clearance requirements
Ability to pass government background checks and obtain Confidential government Security Clearance

Nice To Haves

Knowledge of Integrated Work Management Systems (IWMS) or Computerized Maintenance Management Systems (CMMS) (preferred)

Responsibilities

The Maintenance Planner will support the Division of Facility Operations and Maintenance (DFOM) by assisting call center and work reception staff to ensure the customer requested maintenance tickets are efficiently assigned and prioritize.
Organize and coordinate maintenance or modification activities by reviewing maintenance tickets and linking them to the corresponding assets within IWMS
Accurately document, track, and close out work within medical, lab, and large physical plant facilities
Develop work packages, instructions, and procedures to ensure safe, efficient, and compliant execution of task
Link maintenance requests to the specific assets responsible for reported issues
Identify and report duplicate maintenance tickets to DFOM staff
Assist DFOM staff with filters, reports, and dashboards in IWMS Nuvolo to ensure customer requested maintenance tickets are effectively risk-assessed and assigned appropriately
Help DFOM staff manage the backlog of low-priority customer requested maintenance tickets by developing and maintaining resolution plans
Coordinate with cross-functional teams including engineering, manufacturing, and supply chain management to support operational efficiency
Provide status reports and analyze production data to inform decisions and drive continuous improvement initiatives
Review and test monthly IWMS releases and identify or verify bugs
Assist with the planning and prioritization of new IWMS releases
Support the development and phased deployment of IWMS features
Coordinate with IWMS developers
Provide recommendations for system enhancements to improve functionality and efficiency
Deliver training and support for IWMS users on both desktop and mobile platforms
Manage the ORF IWMS inbox and provide customer service support for user inquires and issues