Maintenance Manager

Invitation Homes • Minneapolis, MN

137d • $61,650 - $106,860

About The Position

As a Regional Maintenance Manager at Invitation Homes, you are responsible for supervising the operations of a single-family rental home maintenance department. This includes supervising a team of maintenance technicians in Chicago and Minneapolis to ensure service requests are completed in accordance with company policies while maintaining a superior resident experience. You will actively monitor and manage market maintenance expenditures to ensure market financial performance, resident satisfaction, and property maintenance needs are effectively balanced. You will work closely with office team members and property management staff to develop an effective, proactive team which works together to achieve objectives. Additionally, you will assist in the identification, onboarding, and coordination of local contractors as needed, conduct field visits to resolve complicated resident service issues, and act as a technical expert to guide maintenance technicians. You will also be responsible for recruiting, hiring, and training all maintenance technicians and maintenance supervisors for the regional team, and must be able to travel to Minneapolis.

Requirements

• High School diploma or equivalent.
• Proven experience in all aspects of single-family construction, renovation, and/or maintenance with 2 years of supervisory experience.
• Advanced knowledge of residential construction and mechanical systems.
• Ability to perform general residential maintenance work including plumbing, electrical, swimming pool, carpentry, sheetrock, exterior structural, HVAC, and appliances.
• Comfortability with using a personal computer, smart phone, or tablet and proficiency in general business applications.
• Excellent verbal and written communication skills; multi-lingual a plus.
• Strong organizational and time-management skills.
• Excellent customer service and interpersonal skills.
• Ability to perform basic mathematical functions and read and comprehend budgets.
• Possess a current driver’s license and automobile insurance.
• One or more of the following certifications are a plus but not required: EPA Certification, Type I and II, CPO certification (pool).
• Ability to be at work on a regular and consistent basis, including weekends and holidays as needed.

Nice To Haves

• EPA Certification.
• Type I and II Certification.
• CPO certification (pool).

Responsibilities

• Supervise a team of maintenance technicians in Chicago and Minneapolis.
• Ensure service requests are completed in accordance with company policies.
• Monitor and manage market maintenance expenditures.
• Work closely with office team members and property management staff.
• Assist in the identification, onboarding, and coordination of local contractors.
• Conduct field visits to resolve complicated resident service issues.
• Act as a technical expert to guide maintenance technicians.
• Recruit, hire, and train maintenance technicians and supervisors.

Benefits

• Competitive pay and an annual bonus program for all associates.
• Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays.
• 401k with matching company contributions.
• Awesome work environment with casual dress.
• Team events and gatherings.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees