Maintenance Manager

Aramark-posted 2 months ago
Full-time • Mid Level
West Hartford, CT
5,001-10,000 employees
Food Services and Drinking Places
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The Maintenance Manager is responsible for overseeing all facility maintenance and related services at the University of Hartford. Reporting to the POM Manager, this role ensures operational excellence, safety compliance, and team development while delivering high-quality service to the client.

  • Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety-FIRST core value, fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents - where No One Gets Hurt.
  • Works with facilities warehouse manager to ensure proper inventory control. Assists with managing labor costs, supply costs and inventories.
  • May conduct operational audits and helping to ensure a high level of execution and compliance.
  • Drive operational efficiencies, labor/scheduling productivity.
  • Supports the operation by using Aramark tools such as WebTMA, Sherlock, Go spot-check.
  • Rewards and recognizes employees and supports the development and growth of hourly associates.
  • Responsible for the training, development and performance management of hourly associates as needed.
  • Leverages Aramark's coaching model to engage and develop team members to their fullest potential.
  • Ensures individual and all team performance meets objectives and client expectations.
  • Schedule work with University of Hartford, Residential Life, Dining and Athletic Services.
  • Plans and leads daily team briefings.
  • Rewards and recognizes employees.
  • Ensures safety standards in all operations.
  • Customarily and regularly directs the work of trades department.
  • Collaborates on employment decisions affecting the team, including hiring, promotions, and other changes in status.
  • Responsible for developing and executing maintenance solutions to meet customer needs.
  • Executes facilities maintenance and upkeep following predefined specifications.
  • Leads, mentors, engages and develops teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
  • Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.
  • Ensures safety and sanitation standards in operation are compliant with Aramark and client regulations.
  • Manage to KPI and PPE and other safety compliance to 95% or higher.
  • Administer daily quality controls by way of go-spot check.
  • Help to deliver client and company financial and business targets.
  • Adopt all Aramark processes and systems, understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
  • Other duties as assigned.
  • Requires at least 2 years of experience in maintenance.
  • Requires 1-2 years of experience in a management role.
  • Requires a multi-trade management, bachelor's degree or equivalent experience.
  • Ability to manage as part of a larger team or manage function independently, without direct supervision.
  • The ability to multi-task is a must.
  • Preferred licensing in HVAC or relevant trades licensing for state of CT.
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