Maintenance Manager - bp Pulse US

BP • Chicago, IL

1d • Onsite

About The Position

As we built out our network, delivering a safe, reliable, and customer-centric charging experience is paramount. The Maintenance Manager plays a pivotal role in ensuring our network operates at peak performance, with minimal downtime and maximum customer satisfaction. This role is responsible for building and leading a world-class maintenance function that spans hardware, software, site infrastructure, and vendor performance. It requires strategic vision, operational rigor, and a deep understanding of retail asset maintenance in a high-growth, technology-enabled environment.

Requirements

• Proven experience developing and scaling maintenance programs in a retail or infrastructure-heavy environment.
• Strong grasp of reliability engineering principles and maintenance strategies (e.g., NFPA 70B, ANSI/NETA standards).
• Demonstrated ability to manage external contracts and vendor performance.
• Safety leadership in field operations, with a proactive approach to risk management.
• Excellent communication skills—able to convey technical concepts clearly to diverse audiences.
• Proficiency in Microsoft Office and asset management platforms (e.g., MaintainX , Salesforce).
• Strategic thinker with a bias for action and a passion for delivering exceptional customer experiences.

Responsibilities

• Team Leadership & Development Build and lead a high-performing maintenance team, fostering a culture of safety, accountability, and continuous improvement.
• Maintenance Strategy & Execution Design and implement a comprehensive maintenance strategy covering hardware, software, spares, and site infrastructure. Ensure alignment with bp Pulse’s growth trajectory and customer experience goals.
• Reliability & Performance Management Own EV asset reliability across North America. Collaborate with suppliers and internal teams to drive uptime, resolve recurring issues, and feed insights into engineering, product, and procurement loops.
• Vendor Oversight & Field Operations Manage third-party service providers and OEMs to deliver maintenance and repair services. Ensure SLAs are met and field operations are executed safely and efficiently.
• Budgeting & Commercial Planning Contribute to annual REVEX/OPEX planning. Develop commercial models for maintenance programs and lifetime ownership.
• Site Readiness & Launch Support Partner with construction, and land partners to ensure new sites are launched with robust maintenance protocols and safety standards.
• Safety & Risk Management Lead safety inspections and risk mitigation efforts, including Arc Flash, grounding checks, and emergency response protocols.
• Global Collaboration Represent the US in bp’s Global Operations Excellence forum, sharing best practices and aligning on global standards.

Benefits

• This position is eligible for US Benefits – Core.
• This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees).
• You will also be eligible for 9 paid holidays per year and 2 personal choice holidays .
• Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child.
• We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program.
• These benefits include a pension for eligible employee .
• As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees