Maintenance Manager

Resolute Road Hospitality•Goodlettsville, TN

About The Position

Be Part of Something New – Join the Opening Team at Tru by Hilton Goodlettsville, TN! We're excited to bring a fresh and energetic hotel experience to Goodlettsville with the grand opening of the brand-new Tru by Hilton. As we prepare to open our doors, we’re looking for passionate, service-focused individuals to join our team and help shape the guest experience from day one. SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW Oversee the day-to-day and long-term operations of the maintenance department including upkeep of all private spaces, building exterior and public and back-of-house spaces.

Requirements

Specialization in technical crafts (HVAC, electrical, plumbing, etc.) is required; an ability to advance knowledge in these areas and to mentor others is essential
Proficiently speak, read, write, and comprehend the English language; ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members
Able to read and write to facilitate the communication process
Able to present technical ideas to management
Able to work independently with minimal supervision and desire to participate as part of a team
Lead and be a role model for all team members
Basic knowledge of budget development and analysis and monthly financial analysis
Able to assess/evaluate team member performance in a fair and consistent manner
Able to make decisions with only general policies and procedures available for guidance
Able to work in fast paced environment
Able to prioritize, organize, and manage multiple tasks
High school diploma or GED equivalent; two years of college or vocational training in electrical or mechanical engineering or plumbing, preferred.
Three to five years in facilities maintenance, plant operations or engineering services required.
Valid driver’s license required.
Pool certification required, or ability to attain within 60 days.
TIPS(Training for Intervention Procedures) certification required or must be obtained prior to employment
Must be able to lift up to 60 pounds frequently, up to 100 pounds occasionally. Must be able to push and pull carts and equipment weighing in excess of 300 pounds in the event of an emergency.
Maintenance Manager may be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Maintenance Manager is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.

Nice To Haves

Previous supervisory experience preferred.
Previous hospitality experience preferred.
Certification or specialization in one or more technical craft (HVAC, electrical, plumbing, etc.) preferred.

Responsibilities

Develop and administer preventative maintenance schedule
Complete work orders in a timely manner. Ensure all work orders are properly documented i.e., completed forms and/or closed in computer
Monitor general condition of the building and surroundings at all times walking the property regularly
Maintain knowledge of all types of mechanical equipment including chillers, boilers, water softeners, and refrigeration equipment, plumbing and electrical systems, and hotel shuttle
Maintain knowledge of local building code and other applicable building laws; blueprint reading; and building construction
Manage the sourcing, interviewing, culture training and ongoing development of maintenance department, with a focus on team member satisfaction, productivity, and guest satisfaction
Ensure all fire and safety inspections are completed and any discrepancies are corrected
Obtain pricing and bids or develop cost estimates as directed
Monitor supplies & maintain working order of tools and equipment, maintain respective inventories, complete orders as necessary
Ensure a monthly tool inventory is completed and documented
Ensure all monthly, quarterly and yearly documentation including but not limited to preventative maintenance forms and brand standard required documentation is completed and turned into the General Manager for review in accordance with brand/company policy
Maintain a clean and safe working space
Ensure all monthly, quarterly, and yearly inspections are done timely, accurately, and responded to as appropriate
Promote teamwork and quality service through daily communication and coordination with other departments
Set up, tear-down, and service of banquets and meeting rooms
Schedule outside contractor work, including fire systems and equipment as necessary
Maintain pool and spa, performing chemical testing and maintaining up to date logbooks
Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner
Maintain professional image at all times through appearance and dress
Follow Company policies and procedures and effectively communicate them to subordinates
Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws
May fill in as a hotel shuttle driver, transporting guest to various destinations
Other duties as assigned by supervisor or management