Maintenance Manager

Rde Capital Group•Dallas, TX

55d•$58,000 - $72,000•Hybrid

About The Position

The Maintenance Manager oversees the day-to-day operations of RDE Maintenance Services, ensuring timely completion of work orders, high-quality repairs, efficient scheduling, and cost-effective maintenance of the residential and commercial portfolio. This leader will manage in-house maintenance techs, coordinate vendors, improve processes, and uphold safety and compliance standards. The ideal candidate is organized, detail-oriented, and able to lead a field team in a high-volume environment while maintaining excellent communication with the operations team, property managers, and residents.

Requirements

5+ years of maintenance experience in residential or multifamily properties.
2+ years in a supervisory/lead role managing technicians or crews.
Strong knowledge of electrical, plumbing, HVAC, carpentry, and appliance repair.
AppFolio
Ability to read and interpret technical manuals, building plans, and work scopes.
Valid Texas driver’s license.

Nice To Haves

HVAC certification (EPA Universal or Type II).
Experience overseeing maintenance operations for 500+ units .
Bilingual (English/Spanish) is a strong plus.
Familiarity with Texas Property Code repair timelines and habitability rules.

Responsibilities

Maintenance Operations Management Manage all maintenance activities for 1,000 doors, including repairs, unit turns, preventative maintenance, and emergency response.
Oversee the entire work order lifecycle: intake → scheduling → completion → quality control → documentation.
Reduce backlog, optimize technician routes, and ensure timely completion of service requests.
Team Leadership Supervise 3–6 maintenance technicians (or more as the portfolio scales).
Handle hiring, onboarding, training, performance evaluations, and technician development.
Enforce quality standards for work performed in the field.
Scheduling & Workflow Optimization Prioritize work orders based on urgency, resident impact, and owner obligations.
Manage on-call rotation schedules.
Implement efficient dispatching and tracking systems (e.g., AppFolio, Property Meld).
Vendor & Contractor Management Maintain relationships with electricians, plumbers, HVAC companies, turn vendors, and specialty contractors.
Compare bids, negotiate pricing, and ensure high-quality vendor work.
Monitor vendor performance metrics and update vendor lists regularly.
Budgeting & Cost Control Monitor maintenance expenses, parts inventory, contractor bills, and turn costs.
Make recommendations to reduce expenses while maintaining quality.
Ensure accurate coding of labor and materials for monthly financial reports.
Compliance & Risk Management Ensure alignment with Texas Property Code for habitability, smoke detector requirements, and repair timelines.
Enforce OSHA safety standards and proper use of tools, ladders, PPE, and chemical handling.
Conduct periodic safety training for technicians.
Inspections Oversee move-in, move-out, annual, and preventative maintenance inspections.
Document findings and ensure preventative maintenance is scheduled and completed.
Resident & Owner Communication Provide clear, professional communication with residents regarding repair timelines and expectations.
Support property managers and ownership with status updates and cost estimates.