Maintenance Manager

Placemakr • Seattle, WA

7d

About The Position

At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. As Maintenance Manager, you are responsible for driving the overall execution of the engineering and maintenance excellence of your Placemakr property, including proactive and effective maintenance, and the experience of everyone onsite – employees, residents, guests, third-party partners, and building ownership/management. This position will be supported by the Area Chief Engineer and General Manager to which this position reports to. This Maintenance Manager is a hands-on position that will focus on the building equipment (HVAC, Plumbing, Electrical and Elevators), building security and safety, building inspections, preventative maintenance, turnover planning and execution, managing technician's workload and unit work orders, manage vendor contracts for unit turnovers. This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.

Requirements

• CFC Universal certification required (either pre-hire or post-hire within the applicable timeline as detailed in your offer letter).
• You have experience with building engineering strategy and structure, as well as preventative maintenance plans, and understand how to use them to drive occupancy, minimize vacancy loss, and help build NOI.
• You have successfully cultivated, managed, and owned high-level relationships onsite and leveraged them to address competing priorities; including managing resident communications and de-escalating situations.
• You have a strong history of driving team performance and making effective decisions in order to beat budget while maintaining exceptional service levels and asset health and functionality.
• You can demonstrate a consistent track record of being a clear communicator, big picture and forward thinker, an effective risk manager, and having great knowledge utilization in helping to cultivate positive resident experiences, culture building, and strong controllable expense skills.
• You are a skilled and hands-on leader who supports your team and takes an active role in growing and developing them.
• You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
• Maintenance Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Maintenance Managers and an exceptional guest experience.
• CPR Certification (if you are not currently certified, this will be required to obtain within a week of start date, paid for by the company)

Nice To Haves

• Engineering/HVAC License not needed but preferred

Responsibilities

• Focus on building equipment (HVAC, Plumbing, Electrical)
• Life safety and building security
• Manage technicians and workload
• Manage vendor contacts for turns (flooring/paint/etc)
• Elevators
• Building inspections
• Building preventative maintenance
• Turnover planning and execution
• Unit work orders
• Supply ordering in accordance with budget and need
• Exterminating services
• Unit front door Locks (Programing and troubleshooting)
• Provide back-up support to Maintenance Tech team members for escalated maintenance/safety issues
• Participate in maintenance duties in the field as called for based on business needs
• Additional duties and responsibilities, as assigned
• Proactively completing property walks of both properties ensuring readings are being taken of systems and issues.
• Working on PM schedules for above systems
• Manage the move in/out board notification
• Proactively completing vacant unit walks
• Managing storage and supply closets
• Monthly update on building inspections
• Supply ordering
• Outstanding projects and tasks
• Unit PM’s
• Hallway Painting
• Appliance repair tracker
• Monthly/Weekly PM sheets
• Safety walks

Benefits

• Competitive salary
• Generous monthly performance bonus program
• Company stock options
• 401k + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options
• 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
• PTO increases to 25 days per year after 2.5 years of employment
• Up to 8 floating holidays per year so you can celebrate what matters most to you!
• Monthly cell phone reimbursement and health & wellness stipend
• Management Training Program
• Paid Parental Leave
• Paid Life Insurance
• ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US
• The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees