Maintenance Manager

Lifestyle Communities•Charleston, SC

About The Position

The Facilities & Maintenance team at LC is looking for a talented individual to elevate our resident and community experience in a values-based manner reflective of our purpose. In this role, you’ll manage the facilities and maintenance operations at one of our luxury apartment communities, while guiding a team of direct reports to impact.

Requirements

High school degree or equivalent.
HVAC Certification required, EPA 608, OSHA 10 certification
2+ years of previous residential apartment or facilities management experience required and experience managing a maintenance team within an urban multi-family property required.
Proven customer experience delivery necessary.
Strong time management skills and attention to detail needed.
Strong decision-making and problem-solving skills needed.
Hold a valid, unrestricted driver's license and ability to operate company equipment, including but not limited to golf carts and maintenance vehicles.
Ability to operate tools and equipment in accordance to safety guidelines at all times is essential.

Responsibilities

Oversees maintenance technician(s) and groundskeeper(s), manages prioritization of and execution of work order requests, and maintains inventory and supplies.
Handles emergency service calls on a rotational basis and ensures community grounds are clean and free of debris and assists with seasonal work such as snow removal.
Develops team members in maintenance skill set up to include appliance repair, unit make ready, plumbing, HVAC troubleshoot, etc.
Creates and executes preventative maintenance programming.
Manages and builds vendor relationships at assigned asset and assists in the management of capital projects.
Supports hosting resident events and collaborates with the team to facilitate and organize events and ensures customer satisfaction scores are maintained at assigned asset to the company standard.