Maintenance Manager

EOS•Manchester, VT

42d•$60,000 - $70,000

About The Position

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations. Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space. As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester — a town known for its outdoor recreation, scenic beauty, and exceptional quality of life. The Equinox Resort & Spa is newly managed by EOS Hospitality. Visit us online at www.equinoxresort.com and www.eoshospitality.com for more information about the amazing ways we’re making a difference. Job Summary Monitor and maintain work order statuses. Prioritizing and responding to these issues in a timely manner is a key component of the job. Complete projects as they arise including work in remodeling, light carpentry, general repairs, painting, tile work, lighting, refrigeration, etc. Be aware of and ensure compliance with city, state and/or federal code. Prep areas and apply interior paint, sanding, wallpaper application/repair as well as basic furniture and equipment repair. Ensure guest rooms, restaurant, and public areas are maintained to company standard. Communicate shift details to Manager and Front Office/Housekeeping based on work order completion and progress. Maintain continuous communication with Front Office during all shifts to ensure all complaints are addressed. Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues. Maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management. Ensure facilities buildings, workspaces, and company vehicles are clean, safe, and organized. Use safe work practices daily. Report any unsafe areas to Director of Engineering. Understand and assist in leading Fire Response and Emergency Evacuation Procedures. Monitor productivity and delegate tasks to subordinate team members to ensure they remain efficient and productive during their shift. Create an ongoing list of tasks and projects to issue out to subordinate team accordingly. Work effectively with other maintenance personnel in a positive, professional manner. Lead by example with professionalism and high standards of guest services and quality of work. Be proactive in finding maintenance issues throughout the hotels that have not been brought to our attention by the Guest Services team, Property Operations Manager, or General Managers. Participate in all preventative maintenance goals. Work professionally with all third-party vendors and suppliers as a point of contact for maintenance work orders requiring outside assistance. Maintain inventories of necessary paints, supplies and chemicals. Report needs to the Director of Engineering. Play a lead role in Energy conservation. As a leader, professionally handle guest complaints, problem-solve, follow up, and take accountability. Assist Director of Engineering with additional assigned tasks and projects.

Requirements

2+ Years maintenance leadership experience, hotel/lodging environment highly preferred
Possesses a well-rounded set of maintenance skills including painting, patching, buffing, HVAC, mechanical, and general electric troubleshooting, and problem-solving daily room maintenance issues.
Familiar with preventative maintenance programs and upkeep of management/delegation/tracking
Prior third-party vendor relations
Demonstrates natural leadership qualities with a positive, team-focused attitude.
Available and willing to work flexible hours based on business needs including weekdays and weekends.
Demonstrates strong communication, organizational, and problem-solving skills.
Expresses sincere enthusiasm for the role and passion for maintenance.
Must know how to prioritize, delegate, and respond in a timely fashion.
Able to work under pressure, multi-task, and stay focused while maintaining hospitality.
Ability to remain standing for up to 10 hours (100% of shift).
Ability to regularly move and lift up to 80 lbs.
Ability to walk the property and grounds frequently.
Ability to visibly survey property areas clearly.
Ability to move up and down stairs frequently.
Ability to climb and carry ladders.
Ability to bend and reach frequently and repetitively during a shift.
Ability to use repetitive manual dexterity.
Ability to work outside in extreme weather for up to 8 hours.
Ability to move quickly based on guest needs.
Ability to communicate and exchange accurate information effectively.
Ability to read, write, speak, and understand English.
Ability to drive both company and personal vehicles, with valid driver’s license and satisfactory background check.

Responsibilities

Monitor and maintain work order statuses.
Prioritizing and responding to these issues in a timely manner
Complete projects as they arise including work in remodeling, light carpentry, general repairs, painting, tile work, lighting, refrigeration, etc.
Be aware of and ensure compliance with city, state and/or federal code.
Prep areas and apply interior paint, sanding, wallpaper application/repair as well as basic furniture and equipment repair.
Ensure guest rooms, restaurant, and public areas are maintained to company standard.
Communicate shift details to Manager and Front Office/Housekeeping based on work order completion and progress.
Maintain continuous communication with Front Office during all shifts to ensure all complaints are addressed.
Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues.
Maintain safe and clear exterior walking areas including landscaping, waste removal, and snow/ice management.
Ensure facilities buildings, workspaces, and company vehicles are clean, safe, and organized.
Use safe work practices daily.
Report any unsafe areas to Director of Engineering.
Understand and assist in leading Fire Response and Emergency Evacuation Procedures.
Monitor productivity and delegate tasks to subordinate team members to ensure they remain efficient and productive during their shift.
Create an ongoing list of tasks and projects to issue out to subordinate team accordingly.
Work effectively with other maintenance personnel in a positive, professional manner.
Lead by example with professionalism and high standards of guest services and quality of work.
Be proactive in finding maintenance issues throughout the hotels that have not been brought to our attention by the Guest Services team, Property Operations Manager, or General Managers.
Participate in all preventative maintenance goals.
Work professionally with all third-party vendors and suppliers as a point of contact for maintenance work orders requiring outside assistance.
Maintain inventories of necessary paints, supplies and chemicals.
Report needs to the Director of Engineering.
Play a lead role in Energy conservation.
As a leader, professionally handle guest complaints, problem-solve, follow up, and take accountability.
Assist Director of Engineering with additional assigned tasks and projects.

Benefits

Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
EOS Family Matters Program of 3+ months fully paid parental leave for new parents
Retirement savings option of 401k with employer match of up to 4% for all employees
Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Company-funded Employee Assistance Program for life challenges and mental health resources
Additional Health & Wellness benefits including prescription and gym membership discounts
Competitive wages with ongoing market analysis
Annual performance evaluations with eligible compensation adjustments
EOS Employee/Immediate Family Lodging Rates as low as $59 per night
EOS Friends and Family Lodging Discounts
EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
Internal referral bonus programs up to $500 per referral
Incentive opportunities for both hourly and managerial roles
Supportive, open workplace culture with flexible and understanding work-life equality