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The Maintenance Supervisor, internally known as Service Manager, performs a wide variety of maintenance, supervisory, and administrative tasks as required. This position is a 'working supervisor' position; therefore, the Maintenance Supervisor can expect to be involved directly in completing various maintenance or repair responsibilities, including but not limited to: performing tasks related to the repair and maintenance of the buildings, grounds, mechanical, plumbing, HVAC, electrical, and electronic systems of the property; responsible for ensuring upkeep and pleasant external appearance of the property. The Maintenance Supervisor must accomplish these responsibilities by creating a positive work environment; building relationships with the service team, contracted vendors, and all other property teams and residents; exercising good judgment; delivering outstanding customer service; and actively participating on the community management team.