Maintenance Manager - Grant Village, Yellowstone National Park

Xanterra

314d

About The Position

We're excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers. Live. Work. Explore. as a part of our Engineering & Maintenance team in Yellowstone National Park! Put your problem-solving skills to work. Our Engineering and Maintenance department does it all! From troubleshooting to preserving our rich history and being stewards of our iconic lodges, hands-on skills are needed to get the job done right. There are a variety of positions at our parks and lodges that range from skilled technicians to skilled trades. We are hiring a Maintenance Manager for the Grant Village area.

Requirements

• Must have advanced knowledge of, and experience in facility maintenance and operation. Facilities Management experience in the hospitality industry is desired but not necessarily required.
• Advanced mechanical aptitude and troubleshooting skills demonstrated by previous employment and education.
• Strong verbal and written communication skills are critical to this position.
• Must have the ability to lead maintenance staff toward a common purpose, establish and achieve meaningful goals and objectives.
• Must demonstrate the skills required to effectively, efficiently, and autonomously manage a unique and historic maintenance operation.
• Must possess strong organizational skills and the ability to regroup and 'manage on the fly' as unplanned requirements and situations present themselves.
• Must be a self-starter, able to troubleshoot problems, ask the right questions and have the confidence to make hard decisions based on the best information available.
• Must possess knowledge of OSHA General Industry (1910) and Construction (1926) standards.
• Ability to read and interpret construction drawings and specifications.
• Must possess a strong working knowledge of computer skills including Microsoft Office software (Outlook, Word, Excel, and PowerPoint) as well as the confidence, willingness, and ability to become proficient in the CMMS, timekeeping (KRONOS) and other mission-critical computer-based systems.

Responsibilities

• Responsible for on-the-job safety of all maintenance personnel and mitigation of risks to other employees and park visitors who may be affected by maintenance and repair activities.
• Responsible for recruiting, hiring, training, management, support, and leadership of maintenance staff consisting of both year-round and seasonal employees.
• Provides the administrative, physical, and technical skills necessary for year-round troubleshooting, maintenance, repair, and operation of Xanterra's facilities, equipment, and assets.
• Responsible for scheduling and supervising all location maintenance personnel and managing an after-hours on-call program to ensure rapid and appropriate response to any calls for service that cannot wait until morning for resolution.
• Responsible for the continuous development, enhancement, and implementation of cyclic, predictive, and preventive maintenance procedures for related responsibilities.
• Deliver high-quality communication between all departments, contractors, support staff, and NPS to ensure available resources are being allocated and prioritized effectively.
• Accountable for the accurate documentation of work performed and materials consumed. This information shall be fully documented in the company's Computerized Maintenance Management System (CMMS).
• Attends NPS Periodic Inspections and ensures any maintenance issues are appropriately resolved.
• Responsible for maintaining an organized, properly stocked inventory of repair parts and supplies.
• Assists in the review of plans and specifications for construction and remodeling projects with an emphasis on ensuring systems and facilities are designed with due consideration for ease of maintenance and operation.
• Use the appropriate tools and materials needed for the completion of work orders in a safe and efficient manner.
• Contribute to a safe, clean, healthy, respectful, and cooperative work environment.
• Communication skills, both verbal and written, to effectively communicate with a polite demeanor and professional appearance.
• Self-motivated, able to work independently with limited supervision, and willing to occasionally work overtime and/or nights.
• Maintain an optimistic mindset while also actively encouraging and cultivating a similar positive outlook in others around you.

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Free Yellowstone National Park pass
• Free Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more).
• Employee discounts at local gateway communities
• Access to maintained campgrounds and back country campsites inside and around the park
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation