Maintenance Management Technician
About The Position
Position Summary The primary purpose of this position is to be a subject matter expert on the Oracle Primavera Unifier software program and Limble Work management system utilized by the CAM Real Estate Services unit. This position is responsible for understanding all aspects of the software program. Position Responsibilities Review, edit and approve customer requests. Assign work orders to appropriate departments. Add new members to the technical system. Facilitate training sessions with maintenance staff or outside clients. Provide administrative support to the property and client team. Review and ensure data integrity in CMMS. Ensure data on equipment transfers, or change outs, are thorough and handled accordingly. Provide necessary training to all users. Add new users to the CMMS and create security profiles. Prepare periodic KPI reports for maintenance management.
Requirements
- Education: A high school diploma or the equivalent is required
- Background or understanding in maintenance, repair, or operations services environment, preferably in support of facilities.
- 2 years previous work experience in a computerized maintenance management system or enterprise asset management system environment.
- An understanding of mobile applications, solutions, Building Automation Systems (BAS), or equipment tracking software.
- Understanding of the proper use of Work Orders, priorities, and schedules.
- Experience and proficiency in inputting and researching data and creating reports in computerized maintenance management systems
- Excellent writing and verbal communication skills.
- Ability to walk to and from job sites frequently in all weather conditions.
- Experience and proficiency in inputting, researching data, and creating reports in computerized maintenance management systems
- Strong customer service skills.
- Strong negotiation skills.
- Ability to interpret technical data and communicate technical data to customers.
- Experience and proficiency with the following programs: Microsoft Products: Excel (preferred), Word (preferred), Outlook (preferred), PowerPoint (Preferred), Project Google Docs
Responsibilities
- Review, edit and approve customer requests.
- Assign work orders to appropriate departments.
- Add new members to the technical system.
- Facilitate training sessions with maintenance staff or outside clients.
- Provide administrative support to the property and client team.
- Review and ensure data integrity in CMMS.
- Ensure data on equipment transfers, or change outs, are thorough and handled accordingly.
- Provide necessary training to all users.
- Add new users to the CMMS and create security profiles.
- Prepare periodic KPI reports for maintenance management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
