Maintenance III - Arroya Vista, Mission Viejo CA

Eden Housing•Mission Viejo, CA

1d•$25 - $29•Onsite

About The Position

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have multiple maintenance technicians and 150+ units. This position may participate in the Maintenance Onboarding Support program after one year of employment with Eden. ESSENTIAL DUTIES AND RESPONSIBILITIES Work Orders Utilize Yardi software to create and/or complete work orders and sync daily Able to train other maintenance technicians on how to complete work orders using cell phone or tablet Communicate with resident if there are delays in completing work such as needing to order parts Inspections Actively walk the property daily looking for deficiencies and if found, create and submit work order Complete quarterly property inspections and annual unit inspections using phone or tablet. Include photos of deficiencies and sync inspection at day end Participate in budget walks for proposed capital improvements Notify Community Manager if habitability or other deficiencies concerns are witnessed while completing an inspection or work order Cleaning and Grounds Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc. Assists in grounds work, as needed Ensure trash enclosures are free of overflowing trash Follow safety protocols when moving dumpsters for trash pick up Inspect dumpsters regularly and report any deficiencies to Community Manager Technology Utilize cell phone to record time worked and lunch break periods Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on” Actively participate in the Teams group – Property Operations Maintenance Order parts and supplies online Work with Eden’s Procurement Department to secure the best possible pricing for goods and services Communication and Teamwork Actively participate in the Teams group – Property Operations Maintenance Actively participate during in-person daily team check ins and weekly resident services check in meetings with Community Manager Professionally engage with residents Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements. Be on time when attending training sessions and company meetings Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties. Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB Assist other team members, participate in team days and company events Key participant with the property’s emergency response plan team Coaches others on how to complete tasks succesfully and per Eden policy and procedures Job Knowledge Some of the tasks of this position include, but are not limited to: Rekeying / replacing door locks Proficient in rescreening window screen Unclog a sink or toilet Replace a garbage disposal, faucet Complete drywall repairs and satisfactorily texture, as needed Able to trouble shoot HVAC systems Prepare vacant units for occupancy within five days Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc. Troubleshoot and complete complex appliance repairs Hang and fit doors Install mini/vertical blinds Follow manufacturer directions for utilizing products Maintain accurate records regarding preventative monthly maintenance on all equipment based on manufacture recommendations as required by housing regulations or codes Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard Complete basic irrigation repairs Maintain schedule for preventative maintenance contracts that may include elevator, roof, boiler, hot water heater, gate and access-controlled points, etc. Solicit bids, walk property with vendor, prepare Bid Comparison form and provide recommendation on vendor selection for property specific projects, as requested Working with Community Manager, ensure monthly safety meetings are consistently scheduled and safety topics discussed are appropriate for the property / team members Special projects and other responsibilities may be assigned Ensure all team members, at your property, are aware of any asbestos or lead on the property. Keep corresponding binders available to all team members at all times and ensure proper procedure is followed if removal is required

Requirements

Minimum of three years’ experience in a maintenance or construction environment.
High school diploma or GED
Ability to work with a minimal supervision.
Attentive to detail
Must have reliable automobile transportation to transport tools, materials and equipment from property to property, and a valid California Driver’s License and insurance.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to contribute to routine written reports and correspondence.
Ability to communicate effectively with residents or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Demonstrated experience with preventative and on-going maintenance of a property
Desirable second language skills may vary site by site
Ability to demonstrate skilled in the safe use of tools

Responsibilities

Utilize Yardi software to create and/or complete work orders and sync daily
Able to train other maintenance technicians on how to complete work orders using cell phone or tablet
Communicate with resident if there are delays in completing work such as needing to order parts
Actively walk the property daily looking for deficiencies and if found, create and submit work order
Complete quarterly property inspections and annual unit inspections using phone or tablet.
Include photos of deficiencies and sync inspection at day end
Participate in budget walks for proposed capital improvements
Notify Community Manager if habitability or other deficiencies concerns are witnessed while completing an inspection or work order
Assists in custodial work/cleaning of common areas, including sweeping, mopping, vacuuming, emptying trash, window cleaning, etc.
Assists in grounds work, as needed
Ensure trash enclosures are free of overflowing trash
Follow safety protocols when moving dumpsters for trash pick up
Inspect dumpsters regularly and report any deficiencies to Community Manager
Utilize cell phone to record time worked and lunch break periods
Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”
Actively participate in the Teams group – Property Operations Maintenance
Order parts and supplies online
Work with Eden’s Procurement Department to secure the best possible pricing for goods and services
Actively participate in the Teams group – Property Operations Maintenance
Actively participate during in-person daily team check ins and weekly resident services check in meetings with Community Manager
Professionally engage with residents
Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
Be on time when attending training sessions and company meetings
Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties.
Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB
Assist other team members, participate in team days and company events
Key participant with the property’s emergency response plan team
Coaches others on how to complete tasks succesfully and per Eden policy and procedures
Rekeying / replacing door locks
Proficient in rescreening window screen
Unclog a sink or toilet
Replace a garbage disposal, faucet
Complete drywall repairs and satisfactorily texture, as needed
Able to trouble shoot HVAC systems
Prepare vacant units for occupancy within five days
Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
Troubleshoot and complete complex appliance repairs
Hang and fit doors
Install mini/vertical blinds
Follow manufacturer directions for utilizing products
Maintain accurate records regarding preventative monthly maintenance on all equipment based on manufacture recommendations as required by housing regulations or codes
Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard
Complete basic irrigation repairs
Maintain schedule for preventative maintenance contracts that may include elevator, roof, boiler, hot water heater, gate and access-controlled points, etc.
Solicit bids, walk property with vendor, prepare Bid Comparison form and provide recommendation on vendor selection for property specific projects, as requested
Working with Community Manager, ensure monthly safety meetings are consistently scheduled and safety topics discussed are appropriate for the property / team members
Ensure all team members, at your property, are aware of any asbestos or lead on the property.
Keep corresponding binders available to all team members at all times and ensure proper procedure is followed if removal is required