Maintenance Helper

Hilton-posted 6 months ago
Durham, NC
Accommodation
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Primarily responsible for the overall maintenance of the hotel's building and grounds and for the operation of its equipment and mechanical/electrical systems. Key responsibilities include keeping all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completing maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

  • Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
  • Performs preventative maintenance assignments on a schedule basis (e.g., room care).
  • Services the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
  • Maintains the building exterior and curb appeal (e.g., lawn care, painting, and gardening).
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to supervisor.
  • Reports accidents, injuries, near-misses, property damage or loss to supervisor.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • Assists other Engineering Personnel when needed.
  • Perform any related duties as requested by supervisor/manager.
  • Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
  • Basic mechanical aptitude for operation and repair of hotel equipment.
  • Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
  • Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
  • Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
  • Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
  • Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.
  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.
  • High school diploma preferred.
  • Thorough knowledge of the layout of the building, sleeping and function rooms.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
  • Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.
  • Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
  • Ability to follow written and or verbal instructions.
  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts
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